Customer Service Representative MRO in the Field of Order Processing - Weigelstown, United States - Crimson Solutions

Crimson Solutions
Crimson Solutions
Verified Company
Weigelstown, United States

3 days ago

Savannah Johnson

Posted by:

Savannah Johnson

beBee Recruiter
Description

Create fascination: Your tasks

  • Commercial and logistical support for a defined customer base (repair and spare parts orders)
  • Consultation and acceptance of customer requests from domestic and foreign customers
  • Detailed elaboration and creation of offers
  • Conducting contract reviews and coordinating deviations with the customer
  • Processing warranty and goodwill cases and analyzing the causes of complaints
  • Preparing statements and coordinating further steps with the departments
  • Creating invoices in compliance with customer-specific and legal regulations
  • Monitoring and processing deadlines and orders
  • Commercial evaluation of diagnostic reports and cost estimates

Bring in your strengths: Your qualifications

  • Successfully completed vocational training as an industrial clerk (m/f/d) or similar qualification
  • Experience in customer service is an advantage
  • Good knowledge of English
  • Thorough and structured way of working
  • High service orientation and teamwork skills
  • Good knowledge of MS Office programs

Use your freedom: Your benefits

  • Secure job in a successful company group
  • Social benefits of a modern company
  • Fair, performance-based compensation plus Christmas and vacation pay
  • Good work-life balance - with
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