Working student in Customer Success - Alpine, United States - Titan Industries
Description
Are you looking to get a taste of the startup world and earn some extra money in a relaxed atmosphere? As a working student in our "simplest checkout you can imagine" team, you will play a key role in ensuring that we live up to this promise. From onboarding new customers to coordinating stakeholders at well-known companies.
Tasks
- You will be in direct contact with our customers and solve potential problems either independently or in collaboration with our development team.
- You establish yourself as a trusted advisor and develop customers for the rollout of additional vision checkouts.
- You propose concrete measures for the successful use of the vision checkout and respond to various circumstances with the help of our software.
- You create reports on system performance and communicate them to the team.
- You identify problem areas and make feature requests to our development team.
- You prepare workshops to improve our internal processes and increase customer satisfaction and lead them.
Qualifications
- You are enrolled as a student and speak fluent German.
- You are willing to occasionally travel within Europe to visit our customers.
- You are outgoing and have strong communication skills.
- You have a structured and independent way of working, allowing you to master daily challenges.
- You do not lose motivation or composure
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