Service Advisor - Pinehurst, TX, United States - Diamond Dynamics
Description
Company:
- WH Autozentrum Witten/Hattingen GmbH
- Dortmunder Straße Witten ŠKODA Sales and Service Partner
Contact Person: - Lena Hendricks
Job Details:
- Job ID Job Title
- Service Advisor (m/f/d)
- Location Witten
- Department
- Service
- Employment Type
- Fulltime (42 hours per week)
- Contract Type
- Permanent
- Contract Duration
- Unlimited
- Earliest Start Date
- Immediately
- Required Minimum Qualification
- Vocational trainingWelcome to Autozentrum Witten/Hattingen
With over 100 employees (m/f/d), we have been advising and supporting our customers for many years We stand for enthusiasm for modern technology, commitment, and individual service.
We are a reliable and competent contact for the ŠKODA and Volkswagen brands. Become part of our team We look forward to your applicationResponsibilities
- Customer support in all phases of the service process from initial contact to vehicle return
- Active marketing of service and repair services
- Ensuring customer satisfaction and professional complaint management
- Actively identifying customer needs and repair requirements
- Order and appointment tracking including quality control
- Invoicing, invoice review, and explanation
- Ensuring customer mobility
Profile
- Technical or commercial training with professional experience in the automotive industry
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