Call Center - Deer Creek, IL, United States - Crimson Technologies
Description
Call Center (m/w/d) Agents immediately
Location:
Wiesbaden
Call Center Agents (m/w/d)
We are looking for you as a
Telephone Operator (m/w/d) for one of our well-known client companies.
Your tasks:
- You are the first point of contact for customer inquiries, concerns or problems and provide assistance and support
- You provide various services over the phone for customer retention, acquisition and sales optimization
- You answer incoming calls or make outbound calls to customers
- Maintaining and updating customer data is also part of your responsibilities
Your profile:
- Enjoy working with people
- Enjoy talking on the phone and using a computer
- Think and act in a customeroriented and communicative manner
- Fluent in German, both written and spoken
- Be flexible and open to new tasks
- Have a high level of attention to detail
- Interested in a longterm employment opportunity
Your strengths:
- Teamwork
- Flexibility
- Reliability
- Initiative
- Motivation/commitment
- Time and selfmanagement
- Goaloriented/resultsdriven
- Customer orientation
- Communication skills
- Conscientiousness and accuracy
- Extensive knowledge of German, both written and spoken
We offer:
- Permanent employment contract, including Christmas and vacation pay
- Compensation according to the collective agreement BAP/DGB
- Additional pay for overtime, night, weekend and
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