Debt Collector - Calumet City, IL, United States - Matrix Dynamics
Description
Debt Collector / Collections Specialist (m/f/d)
Are you convinced that companies should focus on more than just short-term profit? If so, then DLL and our mission "See the world through the eyes of our partners" is the right place for you.
RESPONSIBILITIES (DAY TO DAY):
- Independent handling of telephone collections
- Telephone and written reminders, including correspondence
- Monitoring and processing of overdue customer claims
- Preparation of invoices and reminders
- Monitoring of payment receipts (bank statements)
- Processing of the systemsupported followup system (Onguard)
- Customer and data maintenance using our inhouse electronic leasing system
- Processing of general correspondence and filing
"We have observed an increasing importance of flexibility and transparency among our customers and support them specifically in these areas."
QUALIFICATIONS:
- Successfully completed commercial education
- First professional experience ideally in the field of credit management / collections
- Experience in telephone customer service / collections
- Very good German and good English skills in spoken and written form
- Good computer skills (Office package)
PERSONAL SKILLS:
- Obliging, friendly demeanor towards customers and colleagues
- Sense of responsibility, teamwork and communication skills
- Organizational talent, flexibility and initiative
- Entrepreneurial thinking and acting
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