- Full accountability and ownership over the market's approved budget, including Revenue, EBITDA and cash collections
- Provide exceptional customer service to both internal and external customers
- Always serve as a role model for professionalism in both appearance and demeanor
- Promote and maintain a culture of trust and teamwork with the entire operational team
- Responsible for market P &L
- Oversee Operations Director(s)
- Serve as a point of contact for members of the operational team
- Possess a thorough understanding of the service area, current services, and contracted facilities
- Serve as a liaison between the field operations and the Communication Center
- Mentor employees, conduct performance evaluations when applicable, counsel and provide disciplinary actions to assigned personnel with a goal of developing a team-oriented approach with positive results
- Demonstrate a high degree of familiarity with local, regional and state regulations that pertain to EMS
- Collaborate effectively with management, Communication Center, and Fleet Department to ensure efficient daily operations
- Demonstrate a high degree of familiarity and compliance with all internal and customer policies and procedures related to daily operations
- Review data, reports and statistical information, analyze trends and render recommendations pertinent to operational effectiveness
- Comply with all employment laws and support affirmative action/equal opportunity and diversity goals
- Act as a resource for all field employees
- Perform all other related duties as assigned
- High school diploma or equivalent; Bachelor's degree in business, healthcare or appropriate field of study or equivalent experience preferred
- Minimum of four years in general supervisory experience
- Minimum of six years emergency medical operations experience
- Driving record in compliance with company policy regarding insurability
- Current valid EMT or Paramedic Certification, as well as all other licenses and certification required by field personnel
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General Manager of EMS Transport - King of Prussia, United States - DocGo
Description
Title: General Manager of EMS Transport
Employment Type: Full-Time
Schedule: Full-time, available on weekends/evenings based on the needs of the business
Pay Range: $125,000-$145,000 annually
Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off, 401k
About Ambulnz by DocGo:
Ambulnz by DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.
About the Job:
Ambulnz by DocGo is looking for a high-performing General Manager to provide operational oversight of our EMS Transport division. Direct functional responsibilities include management of the revenue generation, P&L performance, employee retention, client relationship management, project management, business development, market intelligence, and customer strategy. This position requires a tenacious, hands-on, self-motivated, smart, and emotionally intelligent individual who thrives in a fast-moving, dynamic environment within a complex and fast-changing industry. Being effective in this role requires a natural aptitude for building strong, trusting partnerships both internally and externally.
Responsibilities:
QUALIFICATIONS
