IT specialist for Unify system OpenScape Business - Demorest, United States - SilverLinx
Description
Are you looking for a challenging and diverse work environment with many technical challenges? Do you want to solve complex technical problems together with our customers every day? Then you've come to the right place at HELDELE. At HELDELE, you can offer our customers holistic and individual IT solutions, bring in your own ideas, and develop new innovative solutions as part of a team. As a medium-sized family business, we value the competence and motivation of our employees.
Your tasks
- Installation, commissioning and support of Unify systems OpenScape Business
- Installation and support of applications
- Processing of incidents and MAC in the remote environment
- Processing and updating of system documentation
- Participation in on-call duty
- Completed vocational training in the IT and telecommunications sector (e.g. electronics technician for information and telecommunications technology, IT specialist, IT system electronics technician or similar)
- Knowledge and experience in installation, commissioning and service of Unify systems and associated applications
- Good knowledge of LAN, WAN and VoIP, as well as secure handling of Microsoft and Linux operating systems, as well as Microsoft Office products
- Unify system certifications would be an advantage
- High service and customer orientation, as well as strong communication and teamwork skills
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