Asiakastuki-asiantuntija - Suomi - Morrow, LA, United States - Terra Nova Group

Terra Nova Group

Verified Company

Morrow, LA, United States

2 days ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

Who are we?:

At SumUp, we are dedicated to empowering small businesses in Morrow, LA and around the world by simplifying their operations and helping them succeed.

Our goal as a global FinTech company is to establish the first-ever global brand for card acceptance, and we are well on our way with small businesses in over 33 countries relying on SumUp for payment processing.

To achieve this, we are building an exceptional team that is committed to each other and our merchants. You could be the missing piece we need Join us in bringing card acceptance to the masses

We are passionate about our merchants and strive to provide them with the best possible experience through our solutions, allowing them to focus on growing their business while accepting cashless payments.

As a member of our customer support team, you will not only be the face of SumUp to our merchants, but you will also shape their experience by offering exceptional guidance in navigating any challenges they may encounter with our products and services.

What will you do in this role?:

You will be the voice of our company, serving as the direct link to our customers
You will provide competent support to our merchants for all inquiries and questions regarding our products and services
You will actively work to optimize all processes related to our customers, continuously increasing merchant satisfaction
You will collaborate closely with other departments, such as Sales and Marketing
You will be part of an international and multilingual team

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