- Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
- Coordinate and lead response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
- Promote safe work practices
- Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, assisting with evaluations, training, scheduling and assigning work and delivering recognition and reward
- Initiate preliminary investigations into incidents and write reports and ensure accuracy of necessary documentation
- Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner
- Conduct fire drill training
- Maintain OSHA logs and sheets
- Controls Master Key List
- Perform duties of a Security Officer, as needed
- Coordinate with Corporate Security Manager
- Education: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities.
- Experience: Must have 2 years' experience as a Security Supervisor. Prior security experience, customer service or other prior hospitality experience preferred.
- Licenses or Certificates: No special licenses required. CPR certification and/or First Aid training preferred.
- Competitive Salary
- Paid Time Off
- Medical, Dental, Vision health insurance
- Robust supplemental insurance for Life, AD&D, Pets, legal and more
- Wellness programs for mental, physical, and financial wellness
- Hotel and travel discounts
- Generous retirement/401k benefits
- Education and professional development
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Security Supervisor - Philadelphia, United States - Home2Suites
Description
Job Description
Job DescriptionWurzak Hotel Group is looking for an experienced Security Supervisor to support the Security Department at our gorgeous property, HOME2 Suites Philadelphia Convention Center Hotel. This position will be responsible for assisting with the daily supervision and training of Security Officers/Guards to ensure the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
We are looking for someone with personality, experience, and drive to contribute to the continued success of this luxury property.
General Requirements
Education and Experience:
Our Perks
Who we are:
Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG's core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests.
WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven record of accomplishment of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region's top hospitality companies.
WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination based on someone's race, gender, disability, or any other basis protected under federal, state, or local laws.
EEO m/f/d/h
