Customer service representative for trade show exhibitors - Crystal Downs Country Club, United States - Fusion Dynamics
Description
**About Crystal Downs Country Club: **
We are a specialized service provider in the trade fair business and have been located in Essen for over 20 years.
With more than 130 employees, we handle customer inquiries via telephone, email, and chat.
What do we offer you?
- 30 days of vacation per year
- Possibility of partial home office after a training period (3 days a week)
- Company pension plan and employer contributions after 6 months of employment
- Opportunities for advancement
- Training and onboarding (approximately 6 months)
- Core working hours: Monday to Friday between 8:00 am and 6:00 pm, occasional weekend or holiday shifts
- Free parking directly in front of the building
- Excellent public transportation connections
- Internal coaching department
- Quality seal (Call Center Essen e.V.)
What can you expect?
- You will be responsible for providing support and advice for technical inquiries from international and national trade fair customers (exhibitors)
- You will handle telephone and written customer inquiries
What should you bring?
- You enjoy engaging in personal dialogue with customers over the phone
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