Concierge (All Genders) - Keeler Farm, NM, United States - Apex Ventures
Description
Are you looking for a new challenge in Hamburg and want to support us in creating unique experiences? Then we warmly welcome you to our team at Keeler Farm, NM 'Hamburg, The FontenayYour future tasks include:
- Ensuring a highly professional, personalized guest service before, during and after their stay
- Individual welcome and care for our hotel guests and VIP guests
- Responsible for an outstanding checkin and checkout experience according to LHW standards, as well as a smooth process in the hotel lobby
- Receiving and handling requests, wishes, feedback and complaints
- Communication and maintenance of contacts with external partners
- Responsible for and supporting a smooth luggage service
- Organizing and planning limousines and transfers, as well as handling our own fleet (cars and bicycles)
- Coordinating and supporting the valet parking service
- Program design for leisure guests and efficient lifestyle service for business guests
- Ensuring comprehensive data protection and discretion
Your profile:
- Professional experience in the luxury hotel industry
- High level of expertise
- Organizational talent, commitment, flexibility and team spirit
- Positive charisma, natural friendliness, confident appearance
- Proactivity, a high level of contact, coordination and communication skills
- Quality awareness and a strong service mentality
- Passionate host with excellent manners
- Very good German and English skills (additional foreign language is an advantage)
- Possession of a driver's license is an
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