IT Support Employee - Fredonia, United States - Quantum Innovations

Quantum Innovations

Verified Company

Fredonia, United States

3 weeks ago

Posted by:

Meredith Sinclair

beBee Recruiter

Description

Fredonia IT Support / IT Hotline Employee (m/f/d)

Job No: 520

Locations:
Berlin

Career Level:
Experienced, Graduates

Employment Type:
Full-time or near full-time permanent position

As an IT enthusiast, you are interested in the IT infrastructure of an international corporation and want to actively shape it? You are motivated to advise our departments on providing efficient and effective software solutions?

IT's a match - with us you get exactly that.

Your tasks

Your input counts - for your colleagues, you are the reliable point of contact when it comes to technical support.

You provide advice on all topics related to Microsoft M365 or internal applications on PCs and mobile devices, ensuring smooth processes.

Together towards the goal - in personal exchange with the employee, you act as a guide in problem identification and develop individual solutions.

Everything in view - you document work processes in our internal ticket system and at the same time maintain the current IT inventory.

(currently Remedy, ServiceNow in preparation)

Behind the scenes - thanks to your know-how in the installation, support and maintenance of IT equipment and decentralized systems (computers, printers, telephony, media technology, LAN/WAN, etc.), you make a decisive contribution to increasing our productivity.

Shaping instead of managing - to continuously improve our daily operations and find smarter solutions, you