Senior Manager Product Owner - Illinois, United States - Discover Financial Services

Discover Financial Services Illinois, United States

4 weeks ago

Description

And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

The Product Professional Leads the development of the Product Vision at the Family level that drives business value and an improved customer experience while ensuring alignment / manages dependencies across Team within a Product Family and with cross functional partners.

The Senior Manager is a servant leader and the manager of team members. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

Develops and maintains Family Product vision by collaborating with stakeholders on key product considerations and aligns with product vision, features and roadmap to support business unit goals.

Leverages customer insights, feedback, financials, compliance, and risk data to define product features and roadmap in partnership with other SMEs and potentially grow existing and/or build new product portfolio(s) through new value added and enhanced customer experiences.

Leads design, development, and implementation of new product strategy. Works cross functionally to manage shared goals and priorities.

Establish Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs) for the product team and ensure alignment with senior leadership (e.g., based on customer feedback to test, learn, and validate ideas before committing to larger scale development.

Defines product family MVPs, prioritizing and accepting priorities in partnership with POs and architects.

Responsible for definition, guidance, and execution of product related activities for a particular portfolio through the entirety of product lifecycle, from strategy and roadmap definition to development and market readiness.

Sets business objectives for the product development process and oversees execution, internal or external, as necessary. Works with minimal supervision.

Ensures appropriate testing frameworks for product features (e.g., market testing, functional performance, etc.) Works with Data stewards in their respective LOBs to ensure required Data quality controls are identified and implemented.

Identify sources, monitor, analyze (Business Analysis), test, and interpret key product performance metrics including financials, network volumes, other key statistics, and internal/external customer feedback trends, industry trends, research findings, and competitive innovations then develop and communicate findings, and make strategic and tactical recommendations for performance improvements throughout the product lifecycle.

Develops and coaches' teams to be able to identify , manage, and escalate risk, and effectively manage risk within the teams you oversee.

Manages team of direct reports, responsible for people development and performance management, hiring and building team, coaching, and mentoring.

Serve as business lead on cross-functional teams and assist in managing dependencies with other team's functions while identifying , building, and managing strategic partnership across different product teams.

Bachelor's Degree in Information Technology , Engineering, Business Administration and Management, Finance, Mathematics, Economics, Statistics or related
8+ years of experience in Product Management or Engineering experience in Financial Services or Tech Industry, or relate d
In lieu of a degree, 10+ years of experience in Product Management or Engineering experience in Financial Services or Tech Industry, or related

2+ years people management experience
Agile Certification - Scrum Master or Scrum Product Owner

Application Deadline:
The application window for this position is anticipated to close on May Medical, Dental, Vision, & Health Savings Account
Employee Stock Purchase Plan

To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status.

(Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations.

If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email .

Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.

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