IT Support First Level - Rodanthe, United States - Horizon Innovations

Horizon Innovations

Verified Company

Rodanthe, United States

2 weeks ago

Posted by:

Savannah Johnson

beBee Recruiter

Description

About the Company
We are a spin-off of the Fraunhofer Society and a well-positioned company in the IT and consulting industry. The company is the inventor of PiT production in rhythm and its core element, rhythm-oriented planning. Our holistic consulting approach is supported by our self-developed software solution, 3Liter-PPS, for production planning and control. Our team has repeatedly set standards. Our software and consulting solutions help our customers deliver on time.

What do we offer?

Great long-term customer relationships - hidden champions
A dynamic and creative team to support you in your work
Room for design and development opportunities
An entrepreneurial team
Startup flair with shared events
Attractive compensation
Work in a promising location in the north of Stuttgart
Coffee and drink flat rate

What can you expect?

You will receive, analyze, and respond to support requests received by email or phone.
You will process support requests in the ticket system according to the support process.
You will conduct error analyses using log files.
You will forward the analyses to the development team.
You will plan and carry