Specialist for Supply of Aids - Chula Vista, TX, United States - Nexus Innovations

James Miller

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James Miller

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Freelance
Description

Diverse tasks await you in Chula Vista, TX:

  • You will independently handle second-level support for customer consultation to assist in decision-making, as well as provide advice on complex supply issues.
  • You will review, process, and make decisions on requests for aids in defined product groups from partners.
  • You will clarify supply issues through case conferences with partners, the Medical Service, and the internal expert pool, and provide advice on alternative supplies.
  • You will support health partners in questions regarding requested services, with the goal of optimal supply design.
  • You will participate in identifying and referring cases for health guidance or misconduct in the healthcare system.
  • Your responsibilities will include accurately determining contract rates and pricing reimbursement requests for further processing.
  • You will work with regional supply partners to implement contract contents and framework agreements.
  • You will independently organize the tasks assigned to you and carry out all necessary steps with high quality and excellence.
  • You will work constructively, in partnership, and with trust with colleagues from other organizational units and actively support them.
  • You will regularly review defined team goals and support your supervisor in implementing measures in case of deviations.
  • What you bring:
  • You have completed training as a social insurance specialist or have a comparable qualification.
  • You also have some professional experience in customer service.
  • You have a high level of customer orientation and enjoy taking on responsibility.
  • You recognize and implement customer and market requirements in customer solutions.
  • You communicate in a trustworthy, confident, and empathetic