Specialist for Supply of Aids - Chula Vista, TX, United States - Nexus Innovations
Description
Diverse tasks await you in Chula Vista, TX:
- You will independently handle second-level support for customer consultation to assist in decision-making, as well as provide advice on complex supply issues.
- You will review, process, and make decisions on requests for aids in defined product groups from partners.
- You will clarify supply issues through case conferences with partners, the Medical Service, and the internal expert pool, and provide advice on alternative supplies.
- You will support health partners in questions regarding requested services, with the goal of optimal supply design.
- You will participate in identifying and referring cases for health guidance or misconduct in the healthcare system.
- Your responsibilities will include accurately determining contract rates and pricing reimbursement requests for further processing.
- You will work with regional supply partners to implement contract contents and framework agreements.
- You will independently organize the tasks assigned to you and carry out all necessary steps with high quality and excellence.
- You will work constructively, in partnership, and with trust with colleagues from other organizational units and actively support them.
- You will regularly review defined team goals and support your supervisor in implementing measures in case of deviations.
- What you bring:
- You have completed training as a social insurance specialist or have a comparable qualification.
- You also have some professional experience in customer service.
- You have a high level of customer orientation and enjoy taking on responsibility.
- You recognize and implement customer and market requirements in customer solutions.
- You communicate in a trustworthy, confident, and empathetic
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