A call center agent is a person who works in a call center and is responsible for answering incoming calls, providing customer service, and handling inquiries or complaints - Herrick, United States - Omega Dynamics

Omega Dynamics

Verified Company

Herrick, United States

1 week ago

Posted by:

Savannah Johnson

beBee Recruiter

Description

Herrick Talents, Minds, Personalities

We are looking for motivated Call Center Agents / Customer Service Representatives (m/f/d) for our location in Hamburg for our client o2-Telefonica, in full-time or part-time.

Even career changers or beginners (m/f/d) are welcome

What do we offer you?

Hourly wage of 13.41 EUR plus performance-based, campaign-dependent commission
Flexible working hours and the option for a 4-day work week
Possibility to work from home (depending on the campaign and after successful training in the company)
Childcare and fitness allowance
Friendly working atmosphere with a casual culture
Qualified trainings on product portfolio, communication and sales techniques
Various development opportunities, e.g. for team leadership
Attractive bonuses and great team events
Recognition as a top employer on Kununu in 2023 and 2024

and many other great benefits.

What will be your tasks?

Telephone consultation with a customer-oriented sales approach
Individual customer advice with a focus on tariff adjustments, customer retention and contract extensions
Selling additional products
Recording and maintaining customer data

What should you bring?

Motivation and willingness to learn
Friendly and open communication
The ability to convey a smile through the phone