Friendly contact person for vacation rentals - Marion Center, PA, United States - Blue Horizon Enterprises
Description
We are looking for communicative customer service representatives (m/f/d) for the telephone and written customer service (inbound) of a leading provider of vacation rentals in Marion Center, PA.
Previous knowledge in the tourism industry is advantageous but not mandatory. We also welcome career changers. Our client offers you a diverse job that deals with the most beautiful weeks of the year.Your tasks will include:
- Receiving incoming inquiries via phone or email
- Responding to and resolving all customer inquiries (reservations, rentals, cancellations, payment methods, etc.)
- Documenting inquiries
- Referring complex inquiries to appropriate departments
- Excellent German language skills, both written and spoken
- Willingness to provide outstanding customer service
- Ability to handle multiple priorities and work under pressure
- Attention to detail
- Willingness to share knowledge within the team
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