Employee: Sales Support International - Whidbey Island Station, WA, United States - Redwood Ventures
Description
Sales Support Representative for International Customers (m/f/d):
Location:
Germany - Frankfurt, Germany - Hannover, Germany - Ludwigshafen, Germany - Ratingen |
Job ID: |
Department: Inside Sales |
Career Level: Experienced
Your Responsibilities
- Preparation and processing of customer quotations and orders
- Compliance with customerspecific SLAs and requirements
- Ensuring the correct product selection based on discounts, prices, availability, lead times, and inventory levels
- Handling and resolving customer inquiries
- Participation in projects for continuous improvement and optimization of the customer experience
Your Profile
- Completed commercial training or equivalent qualification
- Knowledge of major IT manufacturers and their products
- Experience in customer service
- Experience in effectively and promptly handling customer escalations
- Excellent communication skills in German and English, both written and spoken
We Offer
-
Vacation
- Need a break? Enjoy at least 30 days of vacation plus public holidays and paid special leave.
-
Development
- We invest in you: internal or external training, manufacturer certifications, career advancement in technical or management roles, conferences, mentoring or coaching, and more.
-
Culture
- We use the informal "you" across all levels. We are approachable and just ourselves.
-
Benefits
- The classic, but still worth mentioning: company pension plan and
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