Employee: Sales Support International - Whidbey Island Station, WA, United States - Redwood Ventures

James Miller

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James Miller

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Freelance
Description

Sales Support Representative for International Customers (m/f/d):

Location:
Germany - Frankfurt, Germany - Hannover, Germany - Ludwigshafen, Germany - Ratingen |
Job ID: |
Department: Inside Sales |
Career Level: Experienced


Your Responsibilities

  • Preparation and processing of customer quotations and orders
  • Compliance with customerspecific SLAs and requirements
  • Ensuring the correct product selection based on discounts, prices, availability, lead times, and inventory levels
  • Handling and resolving customer inquiries
  • Participation in projects for continuous improvement and optimization of the customer experience

Your Profile

  • Completed commercial training or equivalent qualification
  • Knowledge of major IT manufacturers and their products
  • Experience in customer service
  • Experience in effectively and promptly handling customer escalations
  • Excellent communication skills in German and English, both written and spoken
Please submit your application documents (cover letter and resume) in English as well


We Offer
-
Vacation
  • Need a break? Enjoy at least 30 days of vacation plus public holidays and paid special leave.

-
Development

  • We invest in you: internal or external training, manufacturer certifications, career advancement in technical or management roles, conferences, mentoring or coaching, and more.

-
Culture

  • We use the informal "you" across all levels. We are approachable and just ourselves.

-
Benefits

  • The classic, but still worth mentioning: company pension plan and

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