Security Technician - Houston, United States - Sheldon Independent School District
Description
PRIMARY PURPOSE:
To ensure the operability of all security technology by maintaining and troubleshooting video systems, EMS systems, safety software, and safety equipment for the district.
Respond to incoming concerns received by the Security and Emergency Management department from video systems, EMS systems, safety software, and the Anonymous Reporting software.
Maintain security technology inventory and provide users with resources and access to security and safety systems and equipment.Document daily occurrences observed while monitoring video systems, EMS systems, and safety systems and submit them in written or electronic reports.
Maintain confidentiality with all information in the Security and Emergency Management department.QUALIFICATIONS:
Minimum Education/Certification:
High School diploma or GED Equivalent
Special Knowledge/Skills:
Knowledge of Intrusion and Access Systems preferred
Knowledge of Video Insight System preferred
Ability to diagnose and resolve problems in security software and hardware
Ability to read blueprints, schematics, and written reference material
Strong written and oral communication skills
Strong interpersonal skills
Strong time management and organizational skills
Competent in basic computer literacy
Demonstrated skills in customer support
Ability to perform multiple tasks simultaneously, make quick decisions, and apply
established general parameters for security situations involving district electronic safety systems
Minimum Experience:
Three years of experience working with electronic security systems.
MAJOR RESPONSIBILITIES AND DUTIES:
- Maintain records and ensure confidentiality of information about the Security Department.
- Work independently under the general direction of the Director for Security & Emergency Management to maintain and troubleshoot electronic security systems.
- Monitor district/campus activity using video security systems to detect emergencies and respond following established procedures.
- Assist field technicians in the installation, programming, repairing, and maintenance of electronic security systems and equipment including all cameras.
- Responsible for maintaining schedules, security levels, user access, and other databases related to electronic security systems.
- Develop and implement maintenance schedules for security software and equipment.
- Assist district personnel in the use of electronic security system platforms on computers and mobile devices.
- Assist with the Security & Emergency Management Department safety dispatch center that monitors and responds to safety system alerts, radio communication and the Video Insight System to offer real time monitoring and support.
- Perform other duties, as assigned.
EQUIPMENT USED:
Computer, Mobile Devices, Alarm panels.
WORKING CONDITIONS:
Mental Demands:
Ability to communicate effectively (verbal and written), ability to take initiative and work independently; interpret policy and procedures, and maintain control under stress.
Physical Demands/Environmental Factors:
usage of the computer. Regular attendance.
Works 226 Days
Salary is commensurate with experience.
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