Email Agent Flight Bookings Home Office - Dolores, CO, United States - Matrix Dynamics
Description
For a renowned airline, we are looking for administrative employees / office clerks (m/f/d) in the back office to support business and private customers in Dolores, CO.
Your tasks:
- Written processing / answering of inquiries from passengers on topics such as frequent flyer program, online checkin, special and excess baggage, seat reservation, information on the transportation of animals, etc.
- First point of contact (m/f/d) for business and first class customers
Your qualifications:
- Motivation, friendliness, strong communication skills, empathy and high service orientation
- Very good German language skills in spoken and written form and good English language skills
- PC and MS Office knowledge
- First experience in flight booking or in a travel agency
We offer you:
- Further training, advancement and development opportunities
- Aboveaverage remuneration
- Regular team events
- Requirements for working from home: stable internet connection with min. 16mbit and residence within a radius of approx. 100 km around Berlin
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