Entry Level Customer Service Assistant - Washington, United States - Zoom Vibe Co

Zoom Vibe Co

Verified Company

Washington, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

About Us:

At Zoom Vibe Co, we're not just a videography company; we're your visual storytellers, your memory-makers, and your partners in capturing life's most precious moments.

With a passion for creativity and an eye for detail, our team of skilled videographers is on a mission to turn your events into cinematic experiences that you'll cherish forever.

We are seeking a highly motivated and detail-oriented individual to join our team as an Entry Level Customer Service Assistant.

In this role, you will play a critical role in delivering exceptional customer service and ensuring customer satisfaction. As a Customer Service Assistant, you will handle inquiries, resolve complaints, and provide support to our valued customers.

This is an excellent opportunity for someone looking to start their career in customer service and gain valuable experience in a fast-paced environment.

Responsibilities:

Provide accurate and helpful information to customers regarding products and services
Assist customers with product orders, returns, and exchanges
Resolve customer complaints and issues to ensure customer satisfaction
Maintain a comprehensive understanding of company policies and procedures
Collaborate with other departments to address customer needs and concerns
Keep accurate records of customer interactions and transactions

Qualifications:

High school diploma or equivalent
Excellent verbal and written communication skills
Strong problem-solving and decision-making abilities
Ability to multitask and prioritize tasks effectively
Outstanding attention to detail and accuracy
Proficient in Microsoft Office Suite
Ability to work in a fast-paced and dynamic environment

Benefits:

Competitive salary
Opportunities for professional development
Inclusive and creative work environment
Contribution to exciting and diverse video projects