Specialist - Crowd Control Seasonal - Atlantic City, United States - Bally's Atlantic City Casino Resort

Bally's Atlantic City Casino Resort
Bally's Atlantic City Casino Resort
Verified Company
Atlantic City, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Works to prevent and resolve altercations among guests.

  • Stops all inappropriate behavior immediately in a professional manner.
  • Responsible for checking guests' identification to ensure they are age appropriate.
  • Enforces capacity regulations.
  • Maintains constant vigilance to ensure the safety of patrons, employees and company property.
  • Responsible for accurate reporting and completing Incident Reports and/or other reports as necessary.
  • Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
  • Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.
  • Creates an atmosphere of luck and celebrates guest's wins.
  • Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
  • Anticipates needs and provides fast, flawless service.
  • Checks for satisfaction and effectively resolves service breakdowns when they exist.
  • Promotes Rewards programs and card membership.
Provides a warm farewell and thanks guests for visiting


Experience:
Preferred

  • Previous experience in night club security preferred

Education:
Preferred

  • High School or better

Licenses & Certifications:
Preferred

  • NJ Casino EE Registration
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