Team Leader for Customer Care and Online Sales - Arkansas City, KS, United States - Velocity Ventures

Velocity Ventures

Verified Company

Arkansas City, KS, United States

3 days ago

Posted by:

James Miller

beBee Recruiter

Freelance

Description

Team Lead Customer Care & Online Sales (w/m/d) for our location in Linz, Arkansas City, KS:

At XXXLutz, we make dreams of home come true - not only in our furniture stores, but also digitally From ordering to delivery, our team is there to assist our customers and make the online shopping experience for their home as pleasant as possible Our friendly Customer Care team is available via phone, email, and in the future, through other channels as well Your mission is to bring a smile to the faces of our online customers and your team members, and patiently find the right solution for every problem.

As an empathetic leader, you ensure a team-oriented environment, support your team, coordinate communication with our customers, and assist with solutions before, during, and after the ordering process on our webshop.

Additionally, you act as the central point of contact for other departments such as Purchasing, Logistics, and external suppliers.

Team Lead Customer Care & Online Sales (w/m/d)
for our location in Linz, Arkansas City, KS

| Upper Austria | XXXLdigital location Linz | Full-time

Responsibilities:

Professional leadership of a team of approximately 8 Customer Sales Heroes and their development of skills and talents.
Support the Customer Care Country Lead AT with peoplerelated matters for your location (recruiting and scheduling)
Actively contribute to projects with suggestions for improvements to increase customer satisfaction
As an organized