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Administrative Customer Service Representative - Belmont, United States - Clark Pest Control
Description
** Administrative Customer Service Representative**
**Job Category****:** Administrative **Supervisor****:** Ana Calvo Del Campo **Requisition Number****:** ADMIN022573 Showing 1 location **Job Details**
**Description**
Here at Clark we maintain our excellence in everything we do, from our first point of contact with our customers. We reward our employees with excellent benefits, competitive wages, extensive ongoing training to provide our employee's with the skills they will need to succeed to grow and develop. We believe it's important to invest in you and your career
**The successful Administrative Customer Service Representative will be responsible for . . .**
Answering telephones and directing calls to the appropriate department and/or person.
Providing information about products and services
Resolving customer complaints/issues
Scheduling inspections and pest control jobs.
Entering work orders.
Collecting past-due receivables.
Scanning and filing.
Typing reports and Notice of Work Completion and/or Exclusion.
Generating diagrams on Microsoft Vizio.
Uploading termite transaction to the State of California; pouch original to Safety/Risk Department.
Operating computers, electronic calculators, fax machines, copiers and any other equipment used to affect the efficient, timely operation of the branch.
****REQUIREMENTS:****
Previous Experience with Collections
Phone Etiquette
Experience with Microsoft Suite
Computer Literacy
**EDUCATION:**
High School diploma or general education degree (GED) is preferred
**SOME OF OUR BENEFITS:**
Medical, Dental & Vision Insurance
Life and AD&D Insurance, Voluntary Term Life and AD&D Insurance
Employee Assistance Plan
401(k) Plan
W e maintain EXCELLENCE in everything we do
Clark is financially stable and growing as a subsidiary of , (NYSE: ROL), headquartered in Atlanta, GA
The Pest Management is a growing and is an essential and recession resistant line of business
**Skills**
**Preferred**
**Planning & Organizing** *Intermediate* **Organizing** *Intermediate* **Multitasking** *Intermediate* **Microsoft Outlook** *Intermediate* **Microsoft Excel** *Intermediate* **Microsoft Office** *Intermediate* **Listening** *Advanced* **Dependable** *Intermediate* **Customer Service** *Intermediate* **Communication** *Intermediate* **Active Listening** *Intermediate* **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Goal Completion****:** Inspired to perform well by the completion of tasks **Job Security****:** Inspired to perform well by the knowledge that your job is safe **Entrepreneurial Spirit****:** Inspired to perform well by an ability to drive new ventures within the business **Education**
**Preferred**
High School/GED or better.
**Experience**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)
