Employee Service Assistant - Providence Village, TX, United States - Velocity Ventures
Description
Providence Village, TX - DINNEBIER Group is looking for a full-time:
Service Assistant (m/f/d)
The DINNEBIER Group is one of the largest automotive dealer groups in Germany and has been successfully operating in the automotive market for over 30 years.
We can be found nationwide at a total of 25 locations with the brands Opel, Ford, Kia, Suzuki, as well as the premium brands Land Rover, Jaguar, Maserati, and Volvo.
We offer:
- Permanent employment contract in fulltime
- Attractive and performancebased bonus model
- Intensive and practical onsite training
- Practical further education opportunities
- Working time account
- Company pension plan
Your tasks:
- First point of contact for workshop customers and visitors
- Processing of all telephone and email inquiries
- Appointment scheduling and coordination of workshop planning
- Invoicing and explanation
- Coordination and management of rental vehicles at the location
- Cash management and settlement
- Contact person for all departments
- General completion of office tasks
Your profile:
- You have a commercial education or professional experience in customer service
- Previous knowledge in the automotive industry is an advantage
- You use your communicative nature to your advantage
- You enjoy dealing with demanding customers
- Optimal customer care is your top priority
- You work in a structured manner and are characterized by a high level of selfmotivation and empathy
- Good PC
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