Customer Service Representative - Marietta, United States - Washington County

Washington County Marietta, United States

2 weeks ago

Description

[Department:
]{open="" sans";="" font-weight:="" bold"=""}[ ]{open="" sans";="" font-weight:="" bold"=""}[Washington County Child Support Enforcement Agency]{open="" sans""=""}

[Agency Hours:
]{open="" sans";="" font-weight:="" bold"=""}[ ]{open="" sans";="" font-weight:="" bold"=""}[Full-time, Monday through Friday 8:00am-4:30pm]{open="" sans""=""}

[Salary:
]{open="" sans";="" font-weight:="" bold"=""}[ ]{open="" sans";="" font-weight:="" bold"=""}[Starting $14.71 with a competitive benefits package and retirement plan]{open="" sans""=""}

[ ]{open="" sans""=""}[Summary:
]{open="" sans";="" font-weight:="" bold"=""}[ ]{open="" sans";="" font-weight:="" bold"=""}[Under general supervision, the Customer Service Representatives are responsible for assisting applicants, clients, the general public, court and agency personnel both by telephone and in person. The Customer Service position acts as the initial point of contact for individuals requesting child support services.]{open="" sans""=""}

[ ]{open="" sans""=""}[Essential Job Functions/Responsibilities:
]{open="" sans";="" font-weight:="" bold"=""}

[Assisting clients with general inquiries]{open="" sans";="" font-size:="" 10.5pt"=""}
[Processing daily mail]{open="" sans";="" font-size:="" 10.5pt"=""}
[Scanning case documents]{open="" sans";="" font-size:="" 10.5pt"=""}

[Processing payments]{open="" sans";="" font-size:="" 10.5pt"=""}

[Updating various agency spreadsheets]{open="" sans";="" font-size:="" 10.5pt"=""}

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