Best professionals offering customer care manager services in Phoenix

Customer Care Manager

Service Overview

The customer care manager is a professional responsible for ensuring that customers receive timely and effective assistance with their queries and concerns.

Professional Requirements

To perform this service, professionals should have excellent communication and problem-solving skills, as well as the ability to work under pressure and maintain a positive attitude.

Recommended Accreditations and Certifications

Industry professionals should consider obtaining certifications in customer service, such as the Certified Customer Service Representative (CCSR) or the Certified Customer Service Manager (CCSM).

Choosing the Best Service Provider

When selecting a customer care manager, clients should look for professionals with experience in the industry, excellent communication skills, and a proven track record of success.

Questions to Ask Professionals

• What experience do you have in customer care management?
• How would you handle a difficult customer?
• What strategies do you use to resolve customer complaints?

References

The International Customer Service Institute (ICSI) provides resources and training for customer service professionals.

Average Prices

The average daily fee for a customer care manager in Phoenix, US is $150-$200. In other cities, the average daily fee ranges from $120-$180 in Los Angeles, $140-$190 in New York, and $160-$210 in Chicago.

Requesting a Quote

To request a quote for customer care management services, clients can submit a request through a platform, providing details about their needs and requirements. The platform will then match them with suitable professionals, who will provide a quote for their services.

Fees for Customer Care Manager freelancers

The average daily fee for the experienced freelancers is $150.

The fee varies depending on the city in which the are located. For instance, the average daily for a Customer Care Manager in Los Angeles is $120, while in New York is $140 or in Chicago is $160.