Helpdesk lead jobs in United States

Kodiak AI is looking for an experienced and proactive IT Helpdesk Lead to scale out our IT support function. · Establish Processes: Design and implement scalable IT Service Management (ITSM) workflows, including ticket prioritization matrices, Service Level Agreements (SLAs), and ...

We're seeking an experienced Helpdesk Lead to join our team. As the first line of support, you'll set the standard for service excellence and partner with leadership on real-world initiatives. · Key responsibilities include leading by example, supporting and coaching the team, so ...

hackajob is collaborating with Kodiak to connect them with exceptional tech professionals for this role. · Kodiak Robotics, Inc. was founded in 2018 and has become a leader in autonomous ground transportation committed to a safer and more efficient future for all. The company has ...

Kodiak AI is looking for an experienced IT Helpdesk Lead to scale out our IT support function. · Build and Manage the Helpdesk Function · Establish Processes: Design and implement scalable IT Service Management (ITSM) workflows. · ...

· Kodiak Robotics, Inc. was founded in 2018 and has become a leader in autonomous ground transportation committed to a safer and more efficient future for all. The company has developed an artificial intelligence (AI) powered technology stack purpose-built for commercial truckin ...

Kodiak AI is looking for an experienced IT Helpdesk Lead to scale out its IT support function. The successful candidate will establish core processes and tools, hire and manage a team of 2-3 IT Analysts as the company scales. · Build and Manage the Helpdesk Function. · Tool Imple ...

hackajob* · is collaborating with · Kodiak* · to connect them with exceptional tech professionals for this role. · Kodiak Robotics, Inc. was founded in 2018 and has become a leader in autonomous ground transportation committed to a safer and more efficient future for all. The com ...

We are looking for an experienced IT Helpdesk Lead to scale out our IT support function. In this role, you will establish core processes and tools, manage the helpdesk function, establish processes for ticket prioritization matrices, Service Level Agreements (SLAs), and escalatio ...

The Helpdesk Lead provides daily supervision and direction to help desk staff who are responsible for remote and on-site support to users in the Washington D.C area and remotely via email. · ...

Provide daily supervision and direction to help desk staff who are responsible for remote and on-site support to users in the Washington D.C areas. · ...

The Helpdesk Lead provides daily supervision and direction to help desk staff responsible for remote and on-site support to users. · Answer and triage all requests. · Resolve technical issues appropriate to skill levels as expediently as possible. · ...

+Job Summary: · The IT Helpdesk Team Lead is in charge of leading support for the IT team. · ++• Active Directory and Entra.+• Windows Server administration.+• Networking, including LAN, WAN, DNS, VPN,+VLAN's.+• Vendor and ISPs relationships.+• Microsoft 365 suite,+including Exch ...

The Staff Pad has partnered with an organization in Oklahoma City, Oklahoma · to hire an · IT Helpdesk Team Lead . This full-time, non-exempt role is responsible for leading a high-performing helpdesk team while serving as an escalation point for complex technical issues. · Posit ...

The Staff Pad has partnered with an organization in Oklahoma City to hire an IT Helpdesk Team Lead. This full-time role is responsible for leading a high-performing helpdesk team and serving as an escalation point for complex technical issues. · This role oversees daily ticket ma ...

The IT Helpdesk / NOC function at the client plays a critical role in ensuring reliable, efficient, and secure day-to-day IT operations.This team supports end users and business operations by providing timely technical assistance, · maintaining service quality, · and resolving in ...

The Staff Pad has partnered with an organization in Oklahoma City, Oklahoma to hire an IT Helpdesk Team Lead. This full-time role is responsible for leading a high-performing helpdesk team while serving as an escalation point for complex technical issues. · ...

The Staff Pad has partnered with an organization in Oklahoma City to hire an IT Helpdesk Team Lead. · This role is responsible for leading a high-performing helpdesk team while serving as an escalation point for complex technical issues. · ...

The IT Helpdesk Team Lead is in charge of leading support for the IT team. Reporting to the IT Operations Manager, this role will be responsible for aligning with overall department goals while driving the user support experience. · 3+ years' experience working in an IT Helpdesk ...

The Standley Systems Helpdesk Team Lead will be responsible for creating, developing, and leading a professional service team that will achieve the highest client satisfaction. · Lead and mentor a team of technicians and engineers. · Daily reviewing and managing the Helpdesk team ...

The Standley Systems Helpdesk Team Lead will be responsible for creating, developing, and leading a professional service team, · ensuring high client satisfaction by meeting customer's needs in a courteous and timely manner. · Lead, mentor a team of technicians and engineers, · D ...