Help desk support analyst jobs in United States

The position entails resolving support issues to decrease downtime for the customer, providing excellent documentation skills in call-tracking systems, possessing strong troubleshooting skills etc. · ...

+Job summaryThis is a technical support position. · We are a growing technical help desk outsourcer that believes in the core values of integrity, honesty, the spirit of excellence, · and great customer service. · +ResponsibilitiesResolving support issues to decrease downtime for ...

Bilingual IT help desk analyst required for a growing technical outsourcer. · Resolve support issues to decrease downtime for the customer. · Provide excellent documentation skills in call-tracking systems. · Possess strong troubleshooting skills because half of what we do is non ...

This is a technical support position for a growing technical help desk outsourcer that believes in the core values of integrity, honesty and great customer service. · ...

We are a growing technical help desk outsourcer that believes in the core values of integrity, honesty, the spirit of excellence and great customer service. · Mature, honest, IT professionals with great soft skills who value integrity and want to put their IT knowledge and custom ...

About SSR Total IT is a leading Managed Service Provider (MSP) in the Milwaukee metro area · delivering cutting-edge IT solutions to more than 170 small to mid-sized businesses. · We support over 3000 end users and manage 2000+ systems across infrastructure cloud cybersecurity · ...

SSR Total IT is seeking a Service Desk Analyst to serve as the primary point of contact for client support requests within a fast-paced Managed Services Provider (MSP) environment. · ...

+Job Summary · Servir como punto principal de contacto para solicitudes de soporte al cliente dentro de un entorno MSP rápido. · +ResponsibilitiesTriagear y priorizar tickets entrantes, asignando severidad e escalando cuando corresponda. · Mantener teléfonos, colas de tickets y t ...

The Help Desk Analyst supports a background verification program that assists employers in assessing applicant and employee eligibility using criminal justice data. · ...

This is a help desk support job. The ideal candidate will be professional at all times, assertive and accountable. · ...

IT Help Desk Support Analyst provides support for both desktop and laptop users. · ...

Alliance Catholic Credit Union is seeking an IT Help Desk Support Analyst who thrives in a well-organized, fast-paced environment. · Serve as the primary point of contact for all IT support requests via ticketing system and phone. · Diagnose and resolve hardware software network ...

We are looking for a IT Support/Helpdesk Analyst to provide IT helpdesk support to clients located throughout Tennessee. · This is a contract for at least 6 months and then may extend. · ...

Help Desk Support Analyst role requires · Bachelor's degree in information technology or equivalent technical experience, · 1–3 years of IT helpdesk or end-user support experience, · and strong working knowledge of Windows and standard business applications. · ...

We are seeking a reliable customer-focused Help Desk Support Analyst to provide weekend application support coverage this role is procedural and documentation-driven focused on call intake ticket creation and escalation following established runbooks.This position is ideal for so ...

This role involves providing technical support to users, troubleshooting issues and offering guidance on computer hardware software and other IT-related problems. · ...

We are looking for Help Desk Associates to join our team. You will work from home and provide day-to-day support remotely by telephone and chat. · ...

The Help Desk Support Analyst provides support for incoming technical calls across all Rumpke locations to ensure maximum uptime, access to software applications, and customer data. · This position works with management and IT Leads to ensure service-level agreements (SLAs) are m ...

This is a hybrid position that offers two remote days per week once trained. · The ideal candidate will have at least 5+ years of recent law firm help desk experience with strong technical skills and proficiency with iManage document management system and Office 365. · ...

Alliance Catholic Credit Union is seeking an IT Help Desk Support Analyst who thrives in a well-organized environment. · Serve as the primary point of contact for all IT support requests via ticketing system. · Maintain accurate documentation for systems and processes. · ...