Genesys cloud architecture jobs in United States

The job involves experience in migrating contact centres to Genesys Cloud CX and working with customer service operations. The ideal candidate should have hands-on experience with Genesys Cloud enablement and administration.GenExperience in migrating contact centres to Genesys Cl ...

Dice is the leading career destination for tech experts at every stage of their careers. Our client is seeking a Genesys Cloud Architecture. · Google Cloud Platform (Mandatory) · ITIL Foundation (Preferred) · ...

Genesys Cloud Architecture job involves migrating contact centres to Genesys Cloud CX and working with Customer Service Operations. Responsibilities include resolving incident cases, monitoring capacity and performance, and participating in operational processes. · Experience in ...

The job requires 7+ years of experience in designing and developing on Genesys Cloud CX Components and Genesys Architect Call Flows. · Developed Architect Call flow from scratch for Routing / Agent & Queue selection LogicsStrong experience in developing Java , REST and SOAP APIs ...

We are seeking a skilled Genesys Cloud - Architect with strong Healthcare payer domain experience to lead and operate large-scale IT infrastructure globally. · Lead GenAI strategy implementation across vendor solutions. · End-to-end contact center migration expertise for large-sc ...

A Genesys Cloud Architect is sought with strong Healthcare payer domain experience and program leadership skills to lead and operate large-scale IT infrastructure deployed globally. · ...

We are seeking a Genesys Cloud Administrator to own and manage our contact center and telephony infrastructure on a day-to-day basis. · ...

We are seeking a Genesys Cloud Architect / Sr Telecom Engineer responsible for the design and long-term strategy of the Genesys Cloud CX platform. · Lead the end-to-end architecture of Genesys Cloud CX. · Develop and maintain roadmap standards best practices for platform design e ...

This position will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design. · Play an important role in creating the high ...

Genesys cloud Architect · Apply via Dice today · Role: Genesys cloud Architect · Location: · Longbeach , CA (ONSITE) · Duration: Fulltime JD-Skill Qualifications Required: Deep Genesys Cloud CX expertise with hands on leadership across Conversational AI Voice AI NLU and self-serv ...

Genesys Cloud Engineer role involves migrating contact centers to Genesys Cloud CX and working with Customer Service Operations. · ...

We are seeking a Genesys Cloud Engineer to work with our client CREED INFOTECH INC. · ...

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Nasscomm, Inc., is seeking the following. Apply via Dice today · Position: Genesys Cloud Administrator · Location: Remote + Travel (Orlando FL) as per the client needs (T&E are pa ...

We are seeking a Genesys Cloud Architect / Sr Telecom Engineer to lead the end-to-end architecture of Genesys Cloud CX and develop roadmap standards and best practices for platform design evolution. · ...

We are seeking a Genesys Cloud Architect / Sr Telecom Engineer. The Genesys Cloud Architect / Sr Telecom Engineer is a senior technical leader responsible for the design, optimization and long term strategy of the Genesys Cloud CX platform. · Lead the end to end architecture of G ...

Description · Overview: We are seeking a highly skilled and experienced Genesys Cloud Engineer to play a pivotal role in the design, implementation, and optimization of our new Genesys Cloud Contact Center and Unified Communications (UC) systems. As a key member of our Telcom Ser ...

A dynamic healthcare management company seeks a Genesys Cloud Developer to design customer experience solutions. · ...

We are seeking a Genesys Cloud Administrator to own and manage our contact center and telephony infrastructure on a day-to-day basis. This role is responsible for the administration, configuration, and troubleshooting of our Genesys Cloud CX contact center platform,Manage day-to- ...

We are seeking a highly skilled and experienced Genesys Cloud Engineer to play a pivotal role in the design, implementation, · and optimization of our new Genesys Cloud Contact Center and Unified Communications (UC) systems.This role requires deep technical expertise in Genesys · ...

We are seeking an experienced Product Manager – Assisted Service to lead the modernization of our customer service platforms. · 7+ years of product management experience in customer service or contact center technology. · Genesys Cloud CCaaS expertise is required (must-have). · ...