Call analyst jobs in United States

+The Workforce Management (WFM) Analyst is a key contributor supporting Call 4 Health's high-volume contact center operations. · ...

About the Role · The Workforce Management (WFM) Analyst is a key contributor supporting Call 4 Health's high-volume, multi-channel contact center operations. This role owns end-to-end workforce management for Nurse Triage (24/7 RN queues) and Patient Access, including forecasting ...

This position is onsite at GovCIO in Irvine CA providing a unique opportunity to make a meaningful impact while working in a collaborative environment. The Call Analyst will support ECCO operations using victim centered approach to assist individuals affected by immigration relat ...

We are seeking a dedicated and enthusiastic Call Center Representative to join our team. · This role is essential in providing exceptional customer service and support to our clients. · The ideal candidate will possess strong communication skills,ResponsibilitiesAnswer incoming c ...

We are seeking a Call Taker to join our team. The successful candidate will be responsible for answering phones in the dispatch center, receiving requests for runs from facilities and complaints from individuals. · ...

LP Analyst is seeking a highly motivated and detail-oriented Business Analyst & Project Manager (BA/PM) to join our growing team. · ...

We believe great customer experiences start with great people — and that includes our behind-the-scenes heroes who keep things running smoothly. · Monitor real-time call center performance metrics (e.g., service level, average handle time, occupancy). · Assist in preparing daily, ...

Are you detail-oriented, data-savvy, · and ready to make an impact from day one? Do you · enjoy uncovering insights that help teams perform · at their best? If so, we've got a seat for youThe Entry-Level Call Center Analyst supports daily call center operations by analyzing call ...

We are currently seeking a talented and motivated Call Center Analyst - Application Support for a Full-Time position. This role is largely responsible for providing remote customer support for Federal Government systems and applications.We believe happy employees do amazing work, ...

The California State Lottery is looking to fill the exciting role of a Call Center Analyst · If this opportunity would be a good fit for you, we encourage you to apply today and join our winning team · People are drawn to the California State Lottery because we: · We have a worth ...

· Financial Analyst – On-Call (Public Sector | Long Beach, CA) · Position Overview · Alivia Group Staffing is building an on-call bench of qualified Financial Analysts to support anticipated public-sector financial projects in the Long Beach area. Assignments may include budget ...

This is a contract Call Center full time position for a Call Center Analyst. This person will manage a large number of inbound and outbound calls and emails in a timely manner. This person will perform address research, locate client information, and keep a record of all conversa ...

The City of Fort Worth is seeking a Call Center Analyst to track and analyze call flow patterns, summarize Contact Center performance, · a nd ensure aspects of contact center metrics are met.Monitor real-time queue activity. · Identify trends and make recommendations. · ...

The Call Center Specialist serves as the friendly and professional first point of contact for all incoming calls through designated channels, including hospitals, referral sources, patients, and families. · Identifies and assesses callers' needs, referring to the appropriate part ...

A Call Quality Analyst monitors recorded customer service calls to ensure agents follow company guidelines and provide excellent service. · evaluate communication skills, accuracy, and professionalism using quality scorecardsgive feedback and coaching to improve performance ...

We are currently seeking a talented and motivated Call Center Analyst - Application Support for a Full-Time position. This role is largely responsible for providing remote customer support for Federal Government systems and applications. · ...

We are currently seeking a talented and motivated Call Center Analyst - Application Support for a Full-Time position. This role is largely responsible for providing remote customer support for Federal Government systems and applications. · ...

We are seeking a dedicated and professional Call Center Representative to join our team. · Proven experience in a customer service or call center environment; medical office experience is a plus · Bilingual skills (English and another language) are highly desirable · ...

We are currently seeking a talented and motivated Call Center Analyst - Application Support for a Full-Time position. · ...

We seek an on-call Research Analyst to work within our Child and Family Well-Being (CFWB) Line of Business. · ...