Customer Service Lead - Natick
1 month ago
Job summary
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment join Our Burlington team as a Customer Service Lead Overview As the Part Time Customer Service Lead under the guidance of the Assistant Store Manager and Customer Service Supervisor you'll be responsible for leading day-to-day customer service initiatives inspiring motivating and encouraging associates to provide exceptional friendly and professional customer service at all times You'll lead by example approaching your work with Our Burlington philosophy and company core values in mind You'll ensure a customer-first focus is a top priority while friendliness speed of checkout and customer service remain top of mind You'll interact with customers to create a positive shopping experience proactively solving problems professionally efficiently
Responsibilities
- Model company core values Our Burlington philosophy appropriate back of house standards execution strategies for the rest of the receiving team.
- Drive improvement friendliness speed checkout customer feedback surveys maintaining customer-first focus delivering consistently great experience all our customers high level professionalism.
Job description
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