Customer Service Lead - Milford
1 month ago

Job summary
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment join Our Burlington team as a Customer Service Lead.
You'll lead day-to-day customer service initiatives inspiring motivating and encouraging associates to provide exceptional friendly and professional customer service at all times.
Responsibilities
- Model company core values Our Burlington philosophy appropriate back of house standards execution strategies for the rest of the receiving team.
- Drive improvement of friendliness speed of checkout customer feedback surveys by maintaining a customer-first focus delivering consistently great experience to all our customers with high level professionalism.
- Maintain neat orderly front end area troubleshooting issues registers transactions Coordinate meal break periods monitor schedule adherence.
Job description
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