Patient Service Representative - Chicago, United States - Webster Dental Care
Description
Job Summary:
Responsibilities:
- Greet patients and visitors in a professional and friendly manner
- Schedule patient appointments efficiently using the designated system
- Verify insurance information and assist with insurance claims processing
- Maintain patient records accurately and ensure confidentiality in compliance with HIPAA regulations
- Answer phone calls, respond to inquiries, and direct calls to the appropriate personnel
- Provide administrative support such as filing, faxing, and data entry
- Collaborate with medical staff to ensure smooth patient flow and excellent service delivery
Requirements:
- Proficiency in Eaglesoft or similar dental software is preferred
- Knowledge of HIPAA regulations and medical terminology
- Experience in medical scheduling or receptionist duties
- Familiarity with emergency room (ER) procedures is a plus
- Strong background in dental or medical administrative support
- Ability to operate multiline phone systems effectively
Pay:
From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Private practice
Medical specialties:
- Pediatrics
Schedule:
- 8 hour shift
- Monday to Friday
- Rotating shift
- Rotating weekends
Ability to Relocate:
- Chicago, IL: Relocate before starting work (required)
Work Location:
In person
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