Information Technology Director - Wilmington, United States - Sentinel Transportation

Sentinel Transportation Wilmington, United States

3 weeks ago

Description

Sentinel Transportation is seeking a Director, Information Technology to join our team.

As a valued member of Sentinel Transportation, a Director, Information Technology Manages all aspects of the information technology within Sentinel, using his/her experience and expertise to purchase, maintain, and improve network architecture and infrastructure, telecommunications, and other technologies within Sentinel.

Conducts research regarding best practices within the transportation and related industries in order to develop and implement new technologies that will improve the effectiveness and/or efficiencies of communication, management, and/or operations within Sentinel.

Provides onsite technical support to Sentinel's internal users regarding computer applications and hardware and works with external contractors to resolve complex service or software problems.

PRIMARY RESPONSIBILITIES

Conducts the research, development and implementation of network architecture and infrastructure, telecommunications, knowledge management tools and other web-based technologies to provide access to Sentinel's data, information, and resources by its employees.

Acts as the primary liaison with consultants, vendors and web developers related to technology and telecommunications; ensures that all technology and telecommunications vendors meet service level agreements, branding standards, and operating objectives as well as contractual obligations and timelines.

Supports Sentinel staff in building skills and capabilities to optimize the use of available technologies and manages the design and updating of internal standard operating procedures related to technology and telecommunications.

Manages the assigned budget and all costs relating to technology and telecommunications hardware, software, knowledge management tools, and other web-based technologies.

Works collaboratively with Sentinel's staff and/or vendors in the design, development, testing and launch of new content or modifications to Sentinel's websites, infrastructure, databases, etc.

Maintains database access security, controls user access settings, and maintains technical documentation of the configuration and system maintenance plans for all databases.

Maintains security firewall, redundancy, continuity, and controls to protect and ensure the integrity of all hardware, software, applications, and databases.

Performs other duties as assigned.

REQUIREMENTS
Bachelor's degree in computer science or related field required.
Master's degree in computer science, business, or related field, a plus
Minimum of six or more years of information technology experience, preferably within a transportation or related industry
Demonstrated knowledge of analyzing information system needs and developing and executing systems processes.
Demonstrated knowledge of business management systems and business applications utilized in an end user environment.
Ability to manage multiple priorities and projects and to facilitate the re-engineering of workflows within administrative functions.

Ability to communicate with individuals and groups in a range of settings, using a mix of verbal and written communication styles.

Time Off and Health Benefits:
10 Paid Holidays
Paid Time Off - Up to 5 Weeks
Medical, Dental, Vision & Prescription Drug Coverage
Healthcare benefits start on the 1st day of employment.
Health Care Flex Spending Account
Basic/Supplemental Life & AD&D Insurance
Accident Insurance
Legal and ID Theft Coverage
Pet Insurance

Retirement Benefits
401k plan with 6% Company match contribution with immediate vesting
6% Company-Funded Retirement Savings Plan

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