Jobs
>
Tampa

    Personal Banker Associate I - Tampa, United States - Fifth Third

    Fifth Third
    Fifth Third Tampa, United States

    1 week ago

    Default job background
    Description

    Make banking a Fifth Third better

    We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

    GENERAL FUNCTION:

    Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.

    Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
    • Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
    • Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
    • Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
    • Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
    • Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
    • Provide guidance to CSRs with respect to the sales and referral process.
    • Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
    • Act with confidence by answering customer questions and owning customer issues.
    • Maintain a position of trust and responsibility by keeping all business confidential.
    • Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
    • Adhere to established policies and procedures while opening/servicing the full range of Retail products.
    • Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
    • Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
    • Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.

    SUPERVISORY RESPONSIBILITIES:

    None.

    MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

    • College degree or work experience providing transferrable skills, or, combination of education and experience.
    • Experience in the financial industry preferred.
    • Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
    • Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
    • Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
    • Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
    • This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site ) provides the MU4R questions and registration required for employment in this position.

    WORKING CONDITIONS:

    • Normal office environment.
    • Extending viewing of computer screens.
    • This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
    • Travel outside of the affiliate will be required for various classroom training sessions.
    Personal Banker Associate I - South Tampa, FL Areas LOCATION -- Tampa, Florida 33609

    Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

  • Fifth Third Bank, N.A.

    Personal Banker Associate I

    2 weeks ago

    Fifth Third Bank, N.A. Tampa, United States

    Make banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Selected candidates are intended to become a Retail Personal Banker I after completing ...

  • Fifth Third

    Personal Banker Associate I

    1 week ago

    Fifth Third Seffner, United States

    Make banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Selected candidates are intended to become a Retail Personal Banker I after completi ...

  • Republic Bank & Trust Company

    Universal Banker

    4 days ago

    Republic Bank & Trust Company Tampa, United States

    **"Republic Bank believes in the development and advancement of our associates. We offer the opportunity to learn all aspects of the company to prepare for future advancement. Come join our team for a career, not just a job "** · Grade 6 · **About Republic Bank** · POSITION PURPO ...

  • Fifth Third

    Personal Banker Associate I

    1 week ago

    Fifth Third Pinellas Park, United States

    Make banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Selected candidates are intended to become a Retail Personal Banker I after completi ...

  • Fifth Third

    Retail Personal Banker Associate I

    2 weeks ago

    Fifth Third Riverview, United States

    Make banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Selected candidates are intended to become a Retail Personal Banker I after completi ...

  • Fifth Third

    Retail Personal Banker Associate II

    1 week ago

    Fifth Third Riverview, United States

    Make banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Selected candidates are intended to become a Retail Personal Banker II after complet ...

  • Fifth Third

    Bench Personal Banker Associate I

    1 week ago

    Fifth Third Largo, United States

    Make banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Selected candidates are intended to become a Retail Personal Banker I after completi ...

  • Fifth Third

    Retail Personal Banker Associate I-1

    1 week ago

    Fifth Third St Petersburg, United States

    Make banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Selected candidates are intended to become a Retail Personal Banker I after completi ...

  • Fifth Third

    Personal Banker Associate- North Tampa, FL Areas

    1 week ago

    Fifth Third New Port Richey, United States

    Make banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Selected candidates are intended to become a Retail Personal Banker I after completi ...

  • Republic Bancorp, Inc.

    Universal Banker

    1 day ago

    Republic Bancorp, Inc. Tampa, United States

    The Universal Banker is responsible for providing efficient, professional, and quality customer service to all Republic Bank & Trust Company clients. This position is also responsible for selling business and consumer deposit products. Additionally, Universal Banker, Banker, Depo ...

  • Phaidon International

    Investment Banking Associate

    1 week ago

    Phaidon International Tampa, United States

    Title: Investment Banking Associate · Company Summary: We are currently partnered with a leading Middle Market Investment Bank looking to add an Investment Banking Associate to their growing team given their back to back record years and current strong deal flow. This Associate w ...

  • Citigroup Inc

    Compl AML KYC Intermediate Associate Analyst

    5 days ago

    Citigroup Inc Tampa, United States

    The KYC Operations Intmd Associate Analyst is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of ...

  • Citigroup Inc

    Compl AML KYC Intermediate Associate Analyst

    11 hours ago

    Citigroup Inc Tampa, United States

    The KYC Operations Intmd Associate Analyst is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of ...

  • First Citizens Bank

    CAB Regional Sales Officer

    5 days ago

    First Citizens Bank Tampa, United States

    Overview: This position is responsible for the growth of Community Association Banking (CAB) regional portfolios. Drives growth through direct sales and support of Homeowners Associate (HOA) products and services to new and existing customers. Develops influential relationships w ...

  • Fifth Third

    Lead CSR/Teller

    1 week ago

    Fifth Third Tampa, United States Full time

    Make banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Provide excellent customer service in all interactions. Refer customers to the appro ...

  • Fifth Third

    Bench Personal Banker I

    2 weeks ago

    Fifth Third Tampa, United States

    Make banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Selected candidates are intended to become a Retail Personal Banker I after completi ...

  • Fifth Third

    Bench Personal Banker I

    2 weeks ago

    Fifth Third Tampa, United States

    Make banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Selected candidates are intended to become a Retail Personal Banker I after completi ...

  • Fifth Third Bank, N.A.

    Lead CSR/Teller

    1 week ago

    Fifth Third Bank, N.A. Tampa, United States Full time

    Make banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Provide excellent customer service in all interactions. Refer customers to the appro ...

  • Fifth Third

    Lead CSR/Teller

    2 weeks ago

    Fifth Third Tampa, United States Full time

    Make banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Provide excellent customer service in all interactions. Refer customers to the appro ...

  • TAMPA BAY FEDERAL CREDIT UNION.

    Sales & Service Assistant Manager

    1 week ago

    TAMPA BAY FEDERAL CREDIT UNION. Tampa, FL, US, United States

    As a Sales & Service Assistant Manager you role is responsible for, Sales (Sales coaching, sales development); Member Satisfaction (branch operations, referral management, front desk facilitation, process improvement); Team Development (leadership, training, growth, coaching); Or ...