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Lead CSR/Teller
6 days ago
Fifth Third Tampa, United States Full timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Provide excellent customer service in all interactions. Refer customers to the appropr ...
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Lead CSR/Teller
3 weeks ago
Fifth Third Tampa, United States Full timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Provide excellent customer service in all interactions. Refer customers to the appro ...
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Lead CSR/Teller
2 weeks ago
Fifth Third Bank, N.A. Tampa, United States Full timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Provide excellent customer service in all interactions. Refer customers to the appro ...
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Lead CSR/Teller
2 weeks ago
Fifth Third Clearwater, United States Full timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Provide excellent customer service in all interactions. Refer customers to the appro ...
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Lead CSR/Teller
2 weeks ago
Fifth Third Bank, N.A. Clearwater, United States Full timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Provide excellent customer service in all interactions. Refer customers to the appropr ...
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Lead CSR/Teller
6 days ago
Fifth Third Clearwater, United States Full timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Provide excellent customer service in all interactions. Refer customers to the appro ...
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Lead CSR/Teller
2 weeks ago
Fifth Third Bank, N.A. Clearwater, United States Full timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Provide excellent customer service in all interactions. Refer customers to the appropri ...
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Lead CSR/Teller
6 days ago
Fifth Third Bank N.a. Clearwater, United States Full timeMake banking a Fifth Third betterWe connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.GENERAL FUNCTION:Provide excellent customer service in all interactions. Refer customers to the appropriate busin ...
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Lead CSR/Teller
3 weeks ago
Fifth Third Bank, N.A. Clearwater, United States Full timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · Provide excellent customer service in all interactions. Refer customers to the appro ...
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CSR/Teller - Valrico - Part Time
2 weeks ago
Fifth Third Valrico, United States Part timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropri ...
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CSR/Teller - Valrico - Part Time
2 weeks ago
Fifth Third Valrico, United States Part timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropri ...
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CSR/Teller - Valrico - Part Time
2 weeks ago
Fifth Third Bank, N.A. Valrico, United States Part timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriat ...
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CSR/Teller - New Port Richey - Part Time
3 weeks ago
Fifth Third New Port Richey, United States Part timeMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropri ...
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Teller I
2 weeks ago
TD Bank Hillsborough, United States**Work Location**: · Hillsborough, New Jersey · **Hours**: · 30 · **Pay Details**: · $ $31.50 USD · **Line of Business**: · Personal & Commercial Banking · The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing ...
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Call Center Customer Service Associate
1 week ago
Rocket Pest Control Tampa, United StatesWe are hiring Customer Service Associate for our Tampa Call Center located at **5840 West Cypress Street, Suite F, Tampa, FL 33607.** · As a CSR, you will provide world class customer service and sales support by responding to customers' requests, courteously and professionally. ...
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Account Support Rep Level 4
2 weeks ago
Computer Task Group, Inc Tampa, United States: · CTG is seeking to fill an Account Support Rep Level 4 opening for our client in Tampa, FL. · **Location**:Tampa, FL · **Duration**:Ongoing contract · **Overview**: · The Customer Service Representative leads the daily work functions for service delivery for HCA Healthcare Ent ...
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Customer Service Representative
1 week ago
Signode Tampa, United States**About Signode**: · With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line pac ...
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Teller Operations Coordinator
2 weeks ago
First Horizon Corp. Tampa, United StatesLocation: On site at location listed in job posting. · Summary · A Teller Operations Coordinator is the heartbeat of our banking centers. You proactively provide excellent customer service, monitor and train team members, work with clients to discover sales opportunities, and edu ...
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Teller Operations Coordinator
14 hours ago
First Horizon Tampa, United StatesLocation: On site at location listed in job posting. · Summary · A Teller Operations Coordinator is the heartbeat of our banking centers. You proactively provide excellent customer service, monitor and train team members, work with clients to discover sales opportunities, and e ...
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Cash Management Services Teller
2 hours ago
Loomis Tampa, United States Part timeWith a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for car ...
Lead CSR/Teller - Tampa, United States - Fifth Third
Description
Make banking a Fifth Third better
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible for the most complex duties of a CSR, exercising considerable independent judgement. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Customer Experience:
Deepen relationships and treat customers with genuine care by listening to their specific needs, asking questions to gain deeper understanding, and seamlessly guide them to where their financial needs can be met
Provide follow up to customer questions and find solutions to address issues
Be responsive and timely with correspondence to keep lines of communication open and clear
Maintain a position of trust and responsibility by keeping all customer business confidential
Follow the Bancorp Code of Business Conduct and Ethics and other related policies, always maintaining ethical behavior.
Operations:
Collaborate with Financial Center Manager to ensure all monthly cash counts are completed.
Partner with Financial Center Manager to gather and report monthly FCA requests.
Perform daily office responsibilities, working with the CSR and Bankers, to maintain the efficient operation of the office.
Maintain a balancing record that is in line with policy. Find and correct outages and assist others as needed.
Maintain knowledge of the bank policies and financial center procedures and take responsibility to keep up to date on any changes.
Demonstrate sound judgment in decision making, abiding to established guidelines and procedures.
Assist in training newly hired Customer Service Representative
Referrals:
During customer interactions and Customer Outreach identify customer needs and refer customers to Bankers and business partners, as appropriate, for a consultative conversation
Build and maintain a working knowledge of the Retail products and services offered
Utilize appropriate tools for all referrals sent to personal bankers and business partners for tracking purposes
Perform other duties as assigned
SUPERVISORY RESPONSIBILITIES: None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
High school diploma/GED.
Work involves extensive cash handling.
Position requires in-depth knowledge of retail policies and procedures, to perform the essential duties with minimal supervision.
Work involves contact with the public, adhere to dress code guidelines.
Must have the ability to interact comfortably and confidently with the public.
Work requires the ability to take initiative and demonstrate sound judgment in decision-making and problem resolution.
Act as a leader and a resource for both customers and platform team.
Demonstrate the company's core values, work as one bank, take accountability, be respectful & inclusive, act with integrity.
Need to have flexibility in scheduling.
WORKING CONDITIONS:
Normal office environment.
Extensive viewing of computer screens.
Lead CSR/Teller - Channelside - Full Time LOCATION -- Tampa, Florida 33605Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.