Help Desk System Analyst/Technical support - Atlanta, Georgia, United States

Only for registered members Atlanta, Georgia, United States

3 days ago

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Job summary

We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential technologies while delivering top-notch customer service.

Responsibilities

  • Respond to and resolve technical support tickets related to Windows 11, Active Directory, Microsoft O365, network connectivity, VPN and RDP.
  • Assist users with password resets PST file management and Exchange Admin tasks.
  • Provide hands-on and remote support for hardware software and IP phone systems e.g. Microsoft Teams.

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