Call Center Manager - East Brunswick, United States - City Wide Facility Solutions
Description
Do you have experience in lead generation and/or prospecting? Do you enjoy setting up potential leads for an outside sales team? Are you looking for an opportunity to make commission and enjoy a competitive base salary?
City Wide is seeking a
Business Development Specialist to join our team here in East New Brunswick.
Why City Wide?
The primary responsibility of the
Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify prospects, and schedule appointments for our outside sales team.
What you will do...
- Find and research businesses that would benefit from City Wide's services.
- Schedule qualified appointments for City Wide's outside sales team.
- Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including scheduled calls, updated client records, notes from each call, and appointments set.
- Prepare accurate reports on a daily, weekly or monthly basis as defined by management.
- Achieve or exceed monthly activity and lead generation metrics to achieve revenue targets as set by management.
- Send all City-Wide information requested by prospects along with thank you notes and followup letters whenever appropriate.
- Understand and engage in social media campaigns using our platform.
- Training program and potential career progression into outside sales.
Requirement:
- High school diploma, college degree preferred but not necessary.
- 12 years B2B outbound call center or equivalent experience prospecting and/or cold calling highly desirable.
- Highly organized, able to follow a systematic method and sales process.
- Customer serviceoriented and highly effective communication skills.
- Detail oriented and must be able to work independently.
- Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.).
- Prior experience using CRM systems.
Benefits - Compensation Package
City Wide Facility Solutions offers competitive compensation and benefits
- Health insurance
- Paid Time Off
- 401k
23.00 per hour base salary
-
Commissions on set appointments
-
Performance Bonus
- City Wide is an Equal Opportunity Employer._
Pay:
$23.00 per hour
Expected hours: 35 per week
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to Relocate:
- East Brunswick, NJ 08816: Relocate before starting work (required)
Work Location:
In person
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