- Competitive salary
- Opportunity for advancement
- Paid time off
- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
- People First Culture
- Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
- Provisioning and system setup for new hires.
- Prioritize incidents and service requests according to defined processes to meet defined SLAs.
- Use remote tools and diagnostic utilities to aid in resolving support requests.
- Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.
- Installing and configuring hardware and software components throughout various network infrastructure devices.
- Install antivirus software and ensure virus definitions are up to date.
- Server administration via Active Directory, File & Print services, DNS, DHCP.
- Network firewall and switch administration and maintenance.
- Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
- Establishing good relationships with all departments and colleagues.
- Ensuring company safety and security standards are met.
- Some network and server solution design and architecture.
- College diploma or university degree in the field of Computer Science and/or 5 years equivalent work experience.
- Experience with desktop and server operating systems including Windows 7, Windows 10, Server 2008, Server 2012, Server 2016, and Mac OS.
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- CompTIA Server+
- MCSA (Microsoft Certified Systems Administrator)
- MCSE (Microsoft Certified Systems Engineer)
- CCNA (Cisco Certified Network Administrator) optional
-
Diesel Technician/Mechanic III
4 days ago
Penske Truck Leasing Cincinnati, United States Full timeWork Location: 2528 Commodity Circle Cincinnati, OH, 45241 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and ...
-
Biomedical Technician III
16 hours ago
GE HealthCare Cincinnati, United States**Job Description Summary** · **Job Description** · **Roles and Responsibilities:** · Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on complex customer's biomedical equipment. Drives customer satisfaction through Service Excellen ...
-
Biomedical Technician III
15 hours ago
GE Healthcare Technologies Inc. Cincinnati, United StatesJob Description Summary · Job Description · Roles and Responsibilities: · Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on complex customer's biomedical equipment. Drives customer satisfaction through Service Excellence. May, as ...
-
Maintenance Technician III
1 week ago
Kroger Family of Companies Cincinnati, United StatesResponsible for maintaining and repairing equipment, fixtures and manner building repairs in the distribution center. Maintain and repair all lift trucks and mobile equipment. Role model and demonstrate the companys core values of respect, honesty, i Maintenance Technician, Techn ...
-
Maintenance Technician III
2 weeks ago
The Kroger Company Cincinnati, United StatesThe Kroger Company - JobID: 29706 [Maintenance Mechanic] As a Maintenance Tech at Kroger, you'll: Conduct scheduled preventative and predictive tasks, identify and repair mechanical, electrical, electronic malfunctions; Coordinate preventative maintenance tasks with Maintenance p ...
-
Maintenance Technician III
1 week ago
Kroger Cincinnati, United StatesJob Description · Position Summary: · Responsible for maintaining and repairing equipment, fixtures and manner building repairs in the distribution center. Maintain and repair all lift trucks and mobile equipment. Role model and demonstrate the companys core values of respect, ...
-
Technician III, Maintenance
2 weeks ago
Michelman Cincinnati, United States Full timePrimary Responsibilities · Use manual and powered hand tools to complete required maintenance. · Request materials for repairs through established internal processes. · Maintain facility and process equipment at base condition, to include interior and exterior service requests. ...
-
Electrical Assembly Technician III
16 hours ago
HUNTER DEFENSE TECHNOLOGIES, INC. Cincinnati, United StatesJoin the team that is a leader in engineering, designing and manufacturing of leading-edge military expeditionary products and rugged industrial/commercial products since 1937. · What We Offer: · * Health benefits, including telehealth medical services, Dental & Vision · * Life, ...
-
Electrical Assembly Technician III
1 day ago
HDT Global Cincinnati, United StatesJoin the team that is a leader in engineering, designing and manufacturing of leading-edge military expeditionary products and rugged industrial/commercial products since 1937.What We Offer:Health benefits, including telehealth medical services, Dental & VisionLife, AD&D & Disabi ...
-
PT Remedial Services Technician III
16 hours ago
Groundwater & Environmental Services, Inc. Cincinnati, United StatesGroundwater & Environmental Services, Inc. (GES), an industry leader with a reputation for excellence in providing environmental consulting, engineering, compliance, and technical field services to clients in diverse market sectors, seeks a Part-Time Environmental Field Technicia ...
-
PT Remedial Services Technician III
1 week ago
Groundwater & Environmental Services, Inc Cincinnati, United States Regular Part timeGroundwater & Environmental Services, Inc. (GES), an industry leader with a reputation for excellence in providing environmental consulting, engineering, compliance, and technical field services to clients in diverse market sectors, seeks a Part-Time Environmental Field Technicia ...
-
Maintenance Technician II/III 1st or 2nd Shift
16 hours ago
Crane Payment Innovations, Inc. Cincinnati, United StatesMaintain, diagnose, repair, calibrate and modify, as assigned, mechanical, electro-mechanical and electronic control systems for CNC machine tools, manufacturing processes, test equipment and other associated equipment. Will be required to assist Man Maintenance Technician, Techn ...
-
Maintenance Technician II/III 1st or 2nd Shift
15 hours ago
Crane Co. Cincinnati, United StatesPosition Summary: · Maintain, diagnose, repair, calibrate and modify, as assigned, mechanical, electro-mechanical and electronic control systems for CNC machine tools, manufacturing processes, test equipment and other associated equipment. Will be required to assist Manufacturing ...
-
Maintenance Technician III
1 week ago
Amazon Florence, United StatesAbout Maintenance at Amazon: · Operations is at the heart of Amazons business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering ...
-
Base Building Technician III
16 hours ago
Amazon, Inc. Erlanger, United States· About Maintenance at Amazon: · Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineeri ...
-
Pharmacy Technician III
1 week ago
Elevance Health Mason, United StatesPharmacy Technician III - Resolutions · This position will work a hybrid model (remote and office), 1-2 times per week in office. The Ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations. · CarelonRx Pharmacy is now part of CarelonRx (forme ...
-
Base Building Technician III
16 hours ago
Amazon, Inc. Erlanger, United StatesAbout Maintenance at Amazon:Operations is at the heart of Amazons business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Building, Technician, Operatio ...
-
Maintenance Technician III
15 hours ago
Shape Corp Trenton, United StatesJOIN OUR GROWING ALUMINUM CENTER OF EXCELLENCE · As a full service, tier-one automotive and industrial component supplier in the Greater Dayton/Cincinnati area focusing on light weighting of body structures our business is expanding. This year we are building a new facility to su ...
-
Sprinkler Service Technician III
5 days ago
Johnson Controls International West Chester, Butler County, OH, United States $21 - $26Sign on Bonus Available · What you will do · Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. · Contact customer representative and ascertain equipment/systems problems. · Perform service and repairs on sprin ...
-
Quality Control Lab Technician III
1 day ago
Solenis Florence, United StatesSolenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company's produc ...
Level III Technician - Cincinnati, United States - TeamLogic IT, NE Cincinatti, OH
Description
Job Description
Job DescriptionBenefits:Benefits/Perks
Company Overview
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, youll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. Thats a good thing since technology is always advancing, creating an environment thats fast-paced and dynamic. When you work for a local office, youre part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
Summary
The IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties.
IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels, and customers daily. The IT Technician will possess the ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills.
The Level III Technician works jointly with the sales team to provide pre-sales and post-sales support, including tasks such as discovery meetings, site surveys, proposals, and presentations on technical assessments, implementations, and ongoing technical account management. The selected candidate will be results-oriented, self-motivated, energetic, professional, reliable, and a team player
IT Technician III Responsibilities:
IT Technician III Requirements: