Runner - Napa, United States - Silverado Resort and Spa

Silverado Resort and Spa

Verified Company

Napa, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

SALARY RANGE:
$16.00 per hour. The Food runner is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for delivering food items to guests and ensuring order is accurate and timely.

Essential Functions

Must adhere to the company's Service culture 4 Keys to creating guests for life.
Must actively participate in team member referral program and be a Talent Ambassador for Silverado Resort.
Must participate in all resort required meetings and trainings.
Maintain regular attendance in compliance with the Resorts Standards, as required by scheduling, which will vary according to the needs of the resort.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with the Resorts Standards and regulations to encourage safe and efficient resort operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Coordinating food orders to support timely and efficient delivery to each guest.
Ensuring proper food safety and sanitation standards to ensure guest safety.
Delivers food from kitchen to the appropriate guest table.
Checks supplies in the serving areas and restock accordingly to ensure sufficient supply.
Remember a large amount of orders and to deliver them in a timely manner, and work well with servers, cooks and other leaders.
Having full knowledge of the table numbers in the venue, seating positions, menu items, and ingredients.
Check, maintain and control inventory of food items.
Put away food stock and dry goods according to established standards.
Keep all work areas clean and properly stocked according to the current meal period.
Assist servers by delivering and refilling beverages, prebussing tables, and promptly resolving any guest requests.
Complete daily opening and closing duties and cleaning according to established sidework checklist.
Answer the phone in an attentive, courteous, and efficient manner.
Assist fellow employees as needed throughout the shift.
Provide service to guests in waiter's absence as needed.
Abide by all resort policies and safety rules.
Perform other duties as requested by management.