Office Clerk 29206 - Philadelphia, United States - Exela Technologies

Exela Technologies

Verified Company

Philadelphia, United States

47 minutes ago

Posted by:

Mark Lane

beBee recruiter

Description

Why Exela?
Help us revolutionize the way that business around the world gets done.

As a member of Team Exela, you'll join a passionate, creative, and knowledgeable group of experts covering a wide range of industries and business sectors all driven by the same goal:
To accelerate digital transformation.

A job at Exela represents an opportunity to join a vibrant community at the forefront of business innovation and to play a valuable role in an ongoing technological revolution.

Exela's core values of Authenticity, Accountability, and Action guide us to provide exceptional experiences for both our customers and our employees.

Job Title:
Office Clerk

Position Type:
Full time - Regular

Shift: 10am - 6pm

Pay:
Starting from $16.50/hour

Job Summary:
We are looking for a customer-oriented service representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

Essential Functions & Responsibilities:

Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude in a high visibility office environment.

Create inventory, service, and supply orders and returns.

Document information in all logs and reports with keen attention to detail.

Follow up and escalate service and supply requests with 3rd party vendors on an ongoing basis.

Daily interaction with Customers, Service Technicians, Managers, and vendors.

Perform other tasks as assigned and participate in cross-training

Adhere to all safety procedures

Key Skills:

Experience with maintaining and basic troubleshooting of printers, copiers, and other office equipment

Ability to interface with end-user in a professional manner, sense of urgency

Excellent communication skills both verbal and written

Ability to effectively work individually or in a team environment

Competency in performing multiple functional tasks, including stocking service hubs and cafes.

Ability to meet employer's attendance policy

Minimum Qualifications:

18 Years of Age or Older

High School Diploma or GED

Minimum of 1-year customer service related experience

Physical Requirements:

Required to stand, walk, simple grasp, reach with hands and arms

Standing for long periods of time

Repetitive motion is required; may require twisting/bending/climbing

May lift up to 50 lbs. frequently

Significant walking

Prior Helpful Experience May Include:

Familiarity with office equipment and procedures

Experience as a Site Representative and/or a minimum of 1 plus years demonstrated knowledge and experience in a related functional area

Pay Disclosure:

"The pay range for this position starts at $16.50/hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."

EEO Statement:

Exela is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Qualified applicants will be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information or any other characteristic protected by applicable federal, state, or local laws.

Veterans

Exela welcomes job applicants from all walks of life and backgrounds, including those who are transitioning military members, veterans, reservists, National Guard members, military spouses, and their family members.

Individuals will be considered no matter their military rank or specialty.

Pay Transparency Nondiscrimination Provision:

Exela will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Pay:
From $16.50 per hour

Expected hours: 35 per week

Benefits: