- Maintains reception area while ensuring all patients are greeted and check in/out in an accurate and timely manner. Upon check in, verify all patient demographics and insurance to ensure accuracy, scan all appropriate documents including ID, insurance cards and required forms.
- Verifies all patients insurances online or via the phone and collects copays and co-insurances.
- Post charges and copayments. Enter information on spreadsheet once balanced.
- Provides necessary forms for completion and signatures, reviews for accuracy and notifies the clinical staff when the patient is ready.
- Schedule patient appointments and necessary procedures. Maintain schedule and revise for cancellations. Confirm next day appointments. Receive authorizations and complete all required hospital forms.
- Pull charts for nurses to prepare for patient visits. Process medical record requests.
- Assist Physicians by returning calls per physicians request to patients, updating and maintaining physician schedule, and calling patients with test results when requested.
- Complete and review disability and workman's compensation forms and obtain physician signature.
- Maintain filing, charting, faxing and all other clerical functions needed for this office.
- All mainlining functions including sending new patient welcome packets the day initial appointment is made.
- Maintain and Model REACH Values (Respect, Excellence, Accountability, Compassion, Honor)
- Demonstrates regular, reliable and predictable attendance
- Performs other duties as required
- High School Diploma/GED or Equivalent
- 1 year customer related experience required
- Preferred: 1+ years of healthcare experience
- Some manual skills / motor coord & finger dexterity
- Little or no potential for occupational risk
- Medium to Heavy effort. May exert up to 35 lbs. force
- Generally pleasant working conditions.
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medical practice patient representative - Rhinebeck Village, Rhinebeck, NY , USA, United States - Nuvance Health
Description
$500 SIGN ON BONUS (Full Time Employees)Title:
Patient Service Representative (Clerical Assistant) -Rhinebeck, NY- 40 hours per week, Full Time
Purpose:
Receives patients and others, schedules appointments, and gives accurate information to callers. Coordinates front desk operations to ensure smooth flowing operations and accurate entry of patient data. Responsible for performing a wide variety of clerical duties for administrators and clinical staff.
Essential Responsibilities:
Education and Experience Requirements:
Minimum Knowledge, Skills and Abilities Requirements:
N/A
Location:
Rhinebeck-31 Springbrook Park
Work Type:
Full-Time
Standard Hours: 40.00
FTE:
Work Schedule:
DAY 24
Work Shift:
Monday-Friday 7:30-5:30
Org Unit: 1323
Department:
Rhinebeck Primary Care Physicians
Exempt:
No
Grade:
S3
Salary Range:
$ $ hourly (Pay per years of relative experience).
Working conditions:
Essential:
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.
