Patient Representative - Ellenville, United States - Ellenville Regional Hospital

Mark Lane

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Mark Lane

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Description
:


Job Summary:


  • Gathers and records complete and accurate information to register patients into hospital electronic health records.
  • Recognizes and responds to customer needs. Assists with all inquiries and works to resolve patient issues brought appropriate.
  • Functions as Hospital switchboard operator.
  • Obtains necessary signatures on consent forms for treatment and payment, in compliance with state, federal, hospital and insurance regulations.
  • Identifies patient copay/deductible information Communicates copay or deductible information to respective patients. Collects patient copays and deductibles.
  • Obtains insurance authorizations for inpatient/observation services.
  • Promotes cooperative relationships with other departments to enhance services to all customers. Is especially supportive of collaborative efforts within patient accounting.
  • Demonstrates excellent organizational skills, ability to manage time and make decisions promptly. Adjusts rapidly to changing situations and demands.
  • Assist in locating correct patient addresses for returned mail generated by the Patient Finance Department.
Hours:

Per Diem, various shifts.


Salary:

Base salary of $ $20.17 per hour based on experience, with a $2.00 per diem incentive.

Company Overview:

Ellenville Regional Hospital is a non-profit, community focused hospital based in New York's Hudson Valley. We support our local community with health, wellness, specialty services and readily available diagnostic testing. We are centrally located for residents in surrounding areas to access our subacute rehabilitation programs, specialists and ambulatory services.

Our healthcare is delivered with compassion and respect based on our commitment to improving our community health through excellence, innovation and state-of-the-art technologies.


Benefits:


  • 403b
  • Sick Time

Requirements:


Experience:


  • Required
  • Minimum of 1 year customer service experience.


  • Preferred

  • Minimum of 1 year customer service experience in a healthcare specific setting

Education:


  • High School Diploma or equivalent required

Skills:


  • Multitasking abilities required

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