Program Specialist Iv - Austin, United States - Dept of State Health Services

Mark Lane

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Mark Lane

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Description

Program Specialist IV
Essential Job Functions:

- (15%) Provides follow-up technical assistance and quality assurance to contractors, providers, and Administrative Agencies by direct observation, coaching, constructive feedback, and support.
- (15%) Conducts needs assessments and delivers customized courses in response to needs identified by supervisors, regional staff, local health department staff, pharmacies, area planning bodies, and/or other DSHS programs including courses addressing the needs of special client populations, clinicians, case managers, and outreach workers. Maintains current live and on-line courses available.
- (10%) Acts as training liaison with Administrative Agencies to coordinate training needs assessments and assist contractors in obtaining desired training and technical assistance through referral and/or customized curriculum in order to meet the needs of staff and clients.-
Knowledge Skills Abilities:
  • Research methods used in developing assessment tools, curricula and program evaluation
  • Adult education principles, principles of public health and program planning
  • Audio/visual hardware/software needed to produce and deliver curricula
  • Quality assurance and improvement techniques

Skills in:

  • Translation of technical information into userfriendly language
  • Use case development
  • Strong communication/writing, and form creation
  • Facilitation and training
  • Curriculum development
  • Developing and maintaining effective working relationships with staff, contractors, and other organizations/agencies

Ability to:

  • Disseminate prioritized information to network of users
  • Research and write curriculum, contribute to agency policies
  • Plan and organize work
  • Adapt presentations to meet various audience sizes and knowledge levels
  • Define specific goals and objectives to prioritize work
  • Develop, implement and evaluate policies and procedures
  • Identify problems and create logical solutions, analyze and interpret data
  • Effectively set up training room (move tables, chairs, boxes of training materials, and audio visual equipment

Registration or Licensure Requirements:

None


Initial Selection Criteria:


Additional Information:

Position is eligible for telework.

  • Must be legally authorized to work in the U.S. without sponsorship.

MOS Code:

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

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