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    Deployed Engineer - New York, United States - Fern

    Fern
    Fern New York, United States

    Found in: beBee S2 US - 2 weeks ago

    Default job background
    Full time
    Description

    As a small team, we're all generalists, constantly pick up new challenges, and interface with customers regularly. Regarding product and code, we're looking to work with experienced people who can pick a problem and solve it.

    We're adding new customers every week, and as a result, we have more questions, feedback, and support tickets from developers using Fern than ever before. That's why we're adding a customer-centric software engineer to our team.

    What you'll do
  • Have direct relationships with customers. Whether they're a CTO, VP of Eng, or Software Engineer, you'll be the face of Fern and the first person they turn to when they need help. You'll quickly build a network within the SaaS startup community, especially among YC founders.
  • Move fast. To support our customers, you'll work across several codebases to release bug fixes and features. For example, one day you may fix a bug related to our TypeScript SDK generator and another day you may add features to the Docs Frontend.
  • Drive our product roadmap. When you hear a request from a customer that feels hard to build, they may be questioning an assumption we made 6 months ago or proposing a feature requiring a large engineering effort from us. You can use this customer context to build something people want.TM
  • Build our team. We're growing, and you will work directly with the CEO, CTO, and other founding members to bring in talented engineers.

    What you'll bring
  • 4+ years of professional software development, ideally some of which you've spent as a Forward Deployed Engineer
  • Strong written and verbal communication skills
  • Significant experience working with the OpenAPI specification
  • Ability to think on your feet and solve problems during calls with technical customers
  • Willingness to be a polyglot and work across multiple programming languages (e.g., TypeScript, Python, Rust)

    What we offer
  • Interesting and challenging work
  • An opportunity to build a network of founders and engineering leaders
  • First-hand experience building an early-stage startup
  • A salary of $156,000 to $192,000 and equity
  • Living proximity bonus of $18,000 per year if you choose to live near the office
  • Meals (breakfast, lunch, and dinner) at the office
  • Health, dental, and vision insurance
  • Unlimited vacation

    Our tech stack
  • NextJS + Vercel (Frontend)
  • Fern (API)
  • Microservices: Express (NodeJs), FastAPI (Python)
  • Postgres DB + Prisma ORM
  • AWS (Cloud)

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