Jobs
>
Grand Rapids

    Director - Operations - Kent, United States - RR Donnelley

    Default job background
    Description

    Job Description

    Job DescriptionCompany Description

    RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

    Job Description

    Plans, directs, and manages the activities and personnel engaged in facility operations by implementing strategies to manage departmental operations; assist in developing a operations staff of first line supervisors; implementing strategies to manage the delivery of operations services that exceed customer expectations with minimal shrinkage; developing support operations, supporting equipment and personnel; analyzing customer satisfaction surveys; assist in evaluation of new automated facility operations management systems and enhancement of existing systems; managing operations budgets and contributing to the total team effort.

    • Lead, coach, mentor and inspire others to achieve optimum results by demonstrating role model behavior on a consistent basis in all that is said and done
    • Implement strategies to manage the timely delivery of all operations services in and under all circumstances; initiate customer and/or vendor meetings to ensure understanding of facility operations priorities and to identify shortfalls that could impact departmental mission; establish review of new customer facility operations standards and identify plan for implementation of new and/or revised policies and/or procedures to meet and exceed customer expectations
    • Manage facility operations continuous improvement goals by reviewing direct reports performance as well as monitoring current year performance
    • Lead intra-departmental teams in review of processes to improve facility operations functions; proactively seeking customer requirements and comments on quality of service; while ensuring the fair application of company policies; treating employees with respect; being an advocate for improving the effectiveness and efficiency of the materials management process
    • Develop facility operations management training, coaching, and evaluating the performance of all the direct report for departmental operations; reviewing management and employee training needs and holding management accountable for understanding and applying company employment policies fairly; supporting diversity in the work-force
    • Oversee and supervise the Facilities Coordinator, Industrial Engineer, Production and Warehouse Management and System Maintenance Technicians.
    • Work with the Site Manager to ensure that incoming work fits the facility capabilities and is processed correctly to issue proper billing
    • Analyze division or department budget requests to identify areas in which reductions can be made, and allocates operating budget
    • Confer with administrative personnel and reviews activity, operating, and sales reports to determine changes in programs or operations required
    • Ensure that all aspects of the Quality Policy and Objectives are understood and enacted
    • Conduct performance appraisals for direct reports in a timely manner
    • Develop, communicate and maintain appropriate career development plans for all direct reports
    • Performs other duties assigned by management representatives within the scope of responsibility and the requirements of the job
    Qualifications
    • Bachelors degree in Business Administration, Finance, Economics; or other related field OR equivalent amount of relevant experience
    • 5+ years of relevant years of experience in a manufacturing environment
    • Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed
    • Knowledge of facility operations supply chain management systems and capable of learning how such automated systems function; Knowledge of facility operations supply chain management planning techniques; Knowledge of budgeting methods and systems
    • Experience in leadership, managerial, and supervisory techniques and principles
    • Must be able to perform detailed work in an accurate and organized manner
    • Must have excellent oral and/or written communication
    • Experience in conflict resolution
    • Experience using Microsoft Excel, PowerPoint, E-Mail, Word
    • Ability to communicate well with employees at all levels of responsibility
    Additional Information

    The national pay range for this role is $110,900 to $226,500 / year. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

    #LI-RRD

    RRD is an Equal Opportunity Employer, including disability/veterans



  • Domino's Corporate Kent, United States

    Director of Operations (Supply Chain Center) · Full-time · Job Category Org: Supply Chain Leadership · Location Name - Location Code: DC Washington-WA93 · MAKE GREAT PIZZA — AND MORE — POSSIBLE · Be a part of the world's #1 Pizza company and watch your career grow · The Domino's ...


  • Domino's Pizza LLC Kent, United States

    Company Description · MAKE GREAT PIZZA - AND MORE - POSSIBLE · Be a part of the world's #1 Pizza company and watch your career grow · Job Description · The Domino's supply chain center located in Kent, WA is seeking a Director of Operations. · The Director of Operations is the fa ...

  • Corporate Cleaning Group

    Operations Director

    1 week ago


    Corporate Cleaning Group Grand Rapids, United States

    Full-Time/Part-Time · Full-Time · Shift · -not applicable- · Schedule · Description · Thanks for clicking on us Are you looking for a career with growth and advancement? Consider joining the Corporate Cleaning Group leadership team Corporate Cleaning Group is looking for a qual ...


  • Gibraltar Industries Grand Rapids, United States

    Terrasmart is the leading turn-key solution provider for solar mounting systems. We design, engineer, manufacture, and install solar mounting systems for commercial and utility scale projects. As a specialist in ground mount, roof mount, and custom designed specialty solar struct ...


  • Domino's Pizza LLC Kent, United States

    Company Description · MAKE GREAT PIZZA - AND MORE - POSSIBLE · Be a part of the world's #1 Pizza company and watch your career grow · Job Description · The Domino's supply chain center located in Kent, WA is seeking a Director of Operations. · The Director of Operations is th ...


  • Corewell Health Grand Rapids, United States

    The Director of Operations - Regional Specialties plans, directs and coordinates all non-clinical aspects of the Corewell Health Medical Group assigned department to achieve overall strategic and operational goals. This role coordinates departmental strategic planning, marketing, ...


  • Peak Demand Inc Grand Rapids, United States

    We are working with a leading provider of solar racking technologies, electrical balance-of-system products, and project optimization software. They have a diversified portfolio of products backed by a strong parent company and 20 GW of solar projects installed with their systems ...


  • DaVita Grand Rapids, United States

    330 E. Beltline Ave NESuite 310, Grand Rapids, Michigan, 49506, United States of America · DaVita Integrated Kidney Care (IKC) is the leading value based care provider for patients with kidney disease. We support patients with kidney disease holistically to address the totality o ...


  • Fluresh LLC Grand Rapids, United States

    T.H.C. is a modern wellness company dedicated to empowering a consumer to confidently improve their well-being through cannabis. Our goal is to provide the Michigan marketplace with a growing portfolio of high-quality, branded cannabis products that are safe, reliable, and trustw ...

  • Nortek Security and Control LLC

    Operations Director

    2 days ago


    Nortek Security and Control LLC Kent, United States

    Summary: · Nice is seeking an Operations Director (Production Oriented) who can analyze our current production processes and create the best methods for day-to-day manufacturing operations. Responsible for operator assembly, warranty and spares support and leads the safety commi ...


  • DaVita Grand Rapids, United States

    330 E. Beltline Ave NESuite 310, Grand Rapids, Michigan, 49506, United States of America · DaVita Integrated Kidney Care (IKC) is the leading value based care provider for patients with kidney disease. We support patients with kidney disease holistically to address the totality ...

  • Nortek Security & Control

    Operations Director

    1 week ago


    Nortek Security & Control Kent, United States

    Summary: Nice is seeking an Operations Director (Production Oriented) who can analyze our current production processes and create the best methods for day-to-day manufacturing operations. Responsible for operator assembly, warranty and spares support and leads the safety committe ...


  • DaVita Grand Rapids, United States

    330 E. Beltline Ave NESuite 310, Grand Rapids, Michigan, 49506, United States of America · DaVita Integrated Kidney Care (IKC) is the leading value based care provider for patients with kidney disease. We support patients with kidney disease holistically to address the totality o ...

  • Nortek Security and Control LLC

    Operations Director

    4 days ago


    Nortek Security and Control LLC Kent, United States

    Summary: · Nice is seeking an Operations Director (Production Oriented) who can analyze our current production processes and create the best methods for day-to-day manufacturing operations. Responsible for operator assembly, warranty and spares support and leads the safety commi ...


  • LeaderStat Grand Rapids, United States Classic

    LeaderStat has an exciting new opportunity for a permanent Regional Director of Operations role for an established Senior Living provider in Michigan · The Director of Operations will be responsible for oversight of 10 senior living communities/ skilled nursing facilities in the ...


  • Levy Restaurants Grand Rapids, United States

    LOCATION: Notre Dame Stadium is an outdoor football stadium in Notre Dame, Indiana, the home field of the Notre Dame Fighting Irish. Levy provides food and beverage to all sporting venues on the Notre Dame campus · Salary: $80,000 to $85,000 · Other Forms of Compensation: Bonus ...


  • R.R. Donnelley Kent, United States

    Company Description · RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business ...


  • Rrdonelley Kent, United States

    RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, wit ...


  • Ingenium Kent, United States

    Position Summary · Management, oversight, and standardization of Ingenium's Operations Department and all other associated functions, throughout Ingenium's individual service centers/branches. Manage and oversee strategic, tactical, and day-to-day aspects of the Operations Depar ...


  • Goodwin Recruiting Kent, United States

    If you are a leader with strong experience in the asphalt paving industry and are looking for a stable position with growth opportunities, this could be the role for you. Director of Paving Operations Benefits. Salary $100 K-$125 K - Bonus opportunit Operations, Director, Operati ...