Jobs
>
Cincinnati

    Application Engineer - Cincinnati, United States - Sandvik

    Sandvik
    Sandvik Cincinnati, United States

    4 days ago

    Default job background
    Description

    SigmaTEK Systems is part of the Sandvik Group - A high-tech and global engineering company offering products and services that enhance customer productivity, profitability and sustainability. In 2020, the Sandvik Group had approximately 37,000 employees and revenues of about 86 billion SEK.

    SigmaTEK Systems designs, develops, and delivers CAD/CAM software with a proven track record of productivity gains. With a product portfolio of SigmaNEST, Cimatron, and GibbsCAM, SigmaTEK Systems is firmly positioned as a leading CAD/CAM innovator in the fabrication, toolmaking, and production manufacturing industries.

    Our customer commitment is to help expand their potential by providing smart software solutions that drive the future of manufacturing. With direct representation in over 15 countries and 100+ product resellers, our customer focus is supported by a worldwide team of consultative professionals and experienced product experts.

    Product Portfolio

    SigmaTEK Systems is the leading provider of innovative end-to-end CAD/CAM software solutions to help professional fabricators increase ROI by optimizing material utilization, machine motion, manpower, and data management. SigmaNEST is simply the best nesting software in the industry. With unmatched versatility and maximum scalability, the comprehensive product portfolio covers the full range of fabrication workflow; from quoting to shipping, including robust integration with a wide range of business systems.

    Software Support Engineer
    As part of the technical support staff, the software support engineer will work with our SigmaNEST software to identify issues, help customers with and around those issues, and develop and implement solutions as needed. The ideal candidate will have the ability to learn quickly and work on overlapping tasks.

    Responsibilities:

    Technical Support

    • Provide first-level support for customer concerns and issues regarding software installation and operation.
    • Effectively meet CAD/CAM technical support needs and communicate solutions to end-users via telephone, e-mail, and the internet
    • Customer notification and workflow coordination and follow-up to maintain service level agreements
    Applications Engineering
    • Travel to customer manufacturing facilities to install our CAD/CAM software and run test programs on their machines to prove the software capabilities
    • Provide engineering support of our incoming tickets, including extensive troubleshooting
    • Work on maintenance driven coding projects, primarily in G-code
    • Read and understand complex application code and make code fixes to resolve support issues
    Training, Demonstrations & Documentation
    • Provide training courses for our customers: onsite, at our in-house training facility, and over the internet
    • Provide technical sales support demonstration and competitive analysis (benchmarking).
    • Create technical documentation of issues and their solutions to help future efforts and resolutions
    • Document complaint reports and troubleshooting steps
    Desired Education and Skills
    • Ability to provide step-by-step technical help, both written and verbal
    • Ability to work independently and meet multiple deadlines
    • Ability to diagnose and troubleshoot basic technical issues
    • Proficiency in Microsoft Office and Windows
    • SQL database experience is a plus
    • Ability to travel up to 25% of the time
    In addition, there are three different types of backgrounds that can set up an applicant for success in this role. Applicants should meet one of these types:

    Type 1: Technical Support Background
    • 2+ years of IT helpdesk/technical support experience, preferably in software or hardware support
    • Pursuing further education in Engineering, IT, or other technical field
    Type 2: Recent Graduate
    • Bachelor's degree in Engineering, IT, or other technical field
    • A passion for the manufacturing industry and helping people solve problems
    Type 3: Industry Expert
    • Mechanical and/or manufacturing engineering experience, especially as a machine operator or programmer familiar with G-code
    • A passion for continuing education and a proven curiosity about how things work, especially around CAD/CAM and CNC programming.
  • FIS Global

    Design and Application Engineer

    2 days ago

    FIS Global Cincinnati, United States

    Position Type : · Full time · Type Of Hire : · Experienced (relevant combo of work and education) · Education Desired : · Bachelor's Degree · Travel Percentage : · 10 - 15% · Job Description · Are you ready to unleash your full potential? We're looking for people who are passiona ...

  • U.S. Bank

    Application Security Engineer

    1 week ago

    U.S. Bank Cincinnati, United States

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each ...

  • PROLIM Corporation

    Application Engineering Manage

    2 weeks ago

    PROLIM Corporation Cincinnati, OH, United States

    PROLIM Global Corporation ( is currently seeking an NX CAM Application Engineer for their Cincinnati, OH office. · The NX CAM Application Engineer will assist with business development by showcasing NX CAM software to our customers. The Application Engineer will deliver Pre-sales ...

  • FIS Global

    Design and Application Engineer

    1 day ago

    FIS Global Cincinnati, OH, United States

    Full time · Experienced (relevant combo of work and education) · Education Desired : · Bachelor's Degree · Travel Percentage : · We are a diverse team of corporate security engineers encompassing a broad range of skills such as Access Control, CCTV and Facilities. You will su ...

  • Schneider Electric

    Senior Application Engineer

    1 week ago

    Schneider Electric Cincinnati, United States

    What will you do?Focus on the deployment of Electrical Power Monitoring Systems (EPMS) at data center facilities · Customer-facing position - the successful candidate must work well in a team environment and will interface directly with contractors and end-users daily · Responsib ...

  • PROLIM Corporation

    NX CAM Application Engineer

    1 week ago

    PROLIM Corporation Cincinnati, United States

    PROLIM Global Corporation () is currently seeking an NX CAM Application Engineer for their Cincinnati, OH office. · The NX CAM Application Engineer will assist with business development by showcasing NX CAM software to our customers. The Application Engineer will deliver Pre-sal ...

  • GE Aerospace

    Metallic Materials Application Engineer

    5 days ago

    GE Aerospace Cincinnati, United States

    Job Description Summary · The metallic materials application engineer (MAE) provides materials expertise and technical leadership for multiple material systems across a variety of components. The focus of this role is the development and application of metallic materials and proc ...

  • altafiber

    Voice Application Engineer I

    2 weeks ago

    altafiber Cincinnati, United States

    **Position** : Voice Application Engineer I · **Location** : Cincinnati, OH · **Job Purpose** **:** · The Voice Application Engineer I is responsible for delivering UCaaS - CCaaS solutions to business customers. · **Essential Functions** **:** · + Project managing the delive ...

  • GE Aerospace

    Metallic Materials Application Engineer

    1 day ago

    GE Aerospace Cincinnati, United States

    Job Description Summary · The metallic materials application engineer (MAE) provides materials expertise and technical leadership for multiple material systems across a variety of components. The focus of this role is the development and application of metallic materials and proc ...

  • GE Aviation

    Metallic Materials Application Engineer

    3 days ago

    GE Aviation Cincinnati, United States

    Job Description SummaryThe metallic materials application engineer (MAE) provides materials expertise and technical leadership for multiple material systems across a variety of components. The focus of this role is the development and application of metallic materials and process ...

  • Tekion Corp

    Lead Application Support Engineer

    4 days ago

    Tekion Corp Cincinnati, United States

    At Tekion, we're building the only cloud-native platform that is transforming the automotive retail industry, leapfrogging it into the future and providing unparalleled customer experience. We're creating seamlessly integrated, elegant, and intuitive solutions built with cutting ...

  • Apex Dynamics

    An Application Engineering Specialist is a professional who specializes in the design, development, and implementation of applications

    1 week ago

    Apex Dynamics Butler, United States

    Job ID: JR0040-32 · Development and enhancement of sensor tests in the field of MEMS sensors · Close collaboration with colleagues from software development, sales, and support departments · Support for international customer projects in the consumer/industrial sector · Acting as ...

  • DXP Enterprises

    Applications Engineer

    1 day ago

    DXP Enterprises Blue Ash, United States

    Job Description · Job DescriptionDo you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the produ ...

  • OilandGasJobSearch

    Consulting Application Engineer

    1 week ago

    OilandGasJobSearch Charlotte, United States

    Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 160,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the ...

  • Actalent

    Entry Level Regulatory Specialist

    2 days ago

    Actalent Cincinnati, United States Full time

    The role of the Regulatory Specialist is to provide regulatory support to internal and external customers in accordance with legal requirements and corporate guidelines. They will perform predefined responsibilities and/or deal with technical/functional problems according to esta ...

  • Actalent

    Regulatory Specialist II

    1 week ago

    Actalent Cincinnati, United States Full time

    DESCRIPTION: · The role of the Quality Specialist is to provide regulatory support to internal and external customers in accordance with legal requirements and corporate guidelines. They will perform predefined responsibilities and/or deal with technical/functional problems acco ...

  • Actalent

    Director Of Safety

    2 days ago

    Actalent Cincinnati, United States Full time

    Looking for a mid-level Safety specialist to be a part of consumer packaged goods company in downtown Cincinnati · Description: · Position Overview: · Oversees the entire safety program developing an inherent culture which makes safety the most important task we face each day. Wo ...

  • Actalent

    Director Of Safety

    2 days ago

    Actalent Cincinnati, United States Full time

    Description: · Position Overview:Oversees the entire safety program developing an inherent culture which makes safety the most important task we face each day. Works to prevent workplace accidents and promotes health and safety awareness and education to fellow employees. Respons ...

  • Penske Truck Leasing

    Diesel Technician/Mechanic III

    2 days ago

    Penske Truck Leasing Cincinnati, United States Full time

    Work Location: 2528 Commodity Circle Cincinnati, OH, 45241 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and ...

  • Makino

    Application Engineer

    2 weeks ago

    Makino Mason, United States

    Application Engineer - Aero Structure · Makino is a world leader in metal-cutting and machining technology. As a leader in the advanced manufacturing machine tool technology, Makino enables its customers to realize the highest level of quality with the fastest time to market. Wh ...