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    Healthcare Call Center Representative - Albany, United States - Software Galaxy Systems

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    Job Description:

    • Contacts are varied, some are non-routine. Follows standard screens/ scripts to perform tasks. Resolves many questions and problems, refers more difficult items to higher levels for guidance.
    • Knowledge of company products & services. May assess customer needs and suggest alternative products or services. Research contract issues for supporting departments such as Claims for Service Recruitment. ESSENTIAL


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