Telecommunications Analyst - Madison, United States - QSS

QSS
QSS
Verified Company
Madison, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job Title :
Telecommunications Analyst


Location :
Madison, WI


Type :
Contract


Job Description:


Position overview:
Looking for an experienced Telecommunication Analyst to continue our support for our business partners and people in our care. This individual will be assisting with supporting and installing telephones, cellphones and other video conferencing solutions.


The DOC telecom group manages:

  • Cisco infrastructure and endpoints
  • Mitel VoIP PBX and ACD
  • Telecommunication Company management
  • Smart phone support
  • Airwatch
  • Apple Business Management
  • Video conferencing account management.

Minimally qualified applicants must have:

  • Working knowledge of Telecommunication concepts such as SIP, H323 and other VoIP technologies
  • Working knowledge of Networking concepts
  • Experience with Cisco phones and infrastructure
Required Skills & Years of Experience: - 5 Years

  • Video Conferencing infrastructure and endpoints management
  • Unified Communications Systems (Webex, PBX, ACD, etc)
  • Mobile device support and Management
  • Networking Concepts (CUBE, SBC, SIP, H323, VoIP, etc)

Preferred vendor Experience:

  • Cisco
  • Mitel
  • Zoom
  • AirWatch
  • Apple Business Management
  • Microsoft

Required soft skills:

  • Ability to work independently but in a team environment
  • Able to meet deadlines
  • Punctual
  • Ability to multitask and balance their work day
  • Ability to troubleshoot complex problems and determine a solution

Benefits:


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Ability to Relocate:

  • Madison, WI: Relocate before starting work (required)

Work Location:
On the road
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